Linux/Windows Systems Engineer

Join our team as an IT Engineer supporting a Federal Intelligence Agency contract. Along with a competitive salary and comprehensive benefits, you'll sharpen your technical skills while working alongside experienced professionals in a fast-paced, secure environment.

About the Role

As an IT Engineer, you’ll deliver Tier II support across multiple large enterprise environments that include both Windows and Linux-based desktop and server systems. You will operate within multiple security enclaves in a hybrid Windows & Red Hat Enterprise Linux (RHEL) environment, ensuring consistent system performance and reliability.

Responsibilities

• Administer both Windows and Linux workstations, including EVDI and physical systems, to ensure stability, performance, and security.
• Provide direct support for Linux desktop users, resolving issues related to system performance, configuration, software compatibility, and user environment optimization.
• Diagnose and resolve issues affecting both Windows and Linux systems, including application crashes, connectivity issues, and performance degradation.
• Analyze and resolve user issues across platforms, and work with cross-functional teams to implement improvements.
• Deliver Tier II support for Linux and Windows applications, offering remote desktop assistance and escalating as needed.
• Identify and implement both immediate and long-term fixes to technical problems, ensuring minimal impact on operations.
• Work effectively within small and large teams, and communicate clearly with both technical and non-technical stakeholders.
• Lead triage, response, and communication for system incidents, contributing to major projects and continuous improvement efforts.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related field – or equivalent technical training, work, or military experience.
• 8+ years of experience in systems administration supporting both Windows and Linux operating systems.
• Active TS/SCI with Polygraph clearance is required.
• Valid DoD Information Assurance (IA) certification (such as CompTIA Security+ CE, SSCP, or CCNA-Security); CompTIA Security+ CE is preferred.
• Must obtain DoD 8570 Computing Environment (CE) training within 6 months of hire.

Skills

• Linux Desktop Administration (Red Hat, CentOS, or Ubuntu) – installation, configuration, and user support.
• Windows 10, Server 2012, Server 2016.
• Active Directory, DNS, DHCP, DFS, LDAP.
• Application troubleshooting (Outlook, Excel, Word, Java, browsers).
• Familiarity with ServiceNow, NETS, or similar ticketing systems.
• Solid understanding of ITIL v3 or higher.
• Experience with Microsoft System Center Configuration Manager (SCCM) (bonus).
• PowerShell or Bash scripting (bonus).
• Familiarity with virtualization technologies (VMware, Citrix) (bonus).
• Experience with profile management tools like VMware UEM (bonus).
• Working knowledge of Microsoft Exchange and AV/telephony support (bonus).
• Networking fundamentals (bonus).
• Familiarity with agency-specific requirements and secure environments (bonus).

Benefits

• Health/Dental/Vision insurance
• 401(k) match
• Accrued PTO
• STD/LTD/Life Insurance
• Referral Bonuses
• Professional development reimbursement

Pay

The salary range for this position is typically $130k–140k, based on education, experience, certifications, and other requirements.