Linkage to Care Specialist

About the role

A Linkage to Care Specialist contributes to AHF by acting as a friendly, helpful resource to clients and community partners. A Linkage to Care Specialist enhances the reputation of AHF by linking individuals to care and providing compassionate and non judgemental customer service. Linkage Specialists enable AHF to be of service to the community by providing support to individuals at a critical and potentially overwhelming moment.

Responsibilities

• Answer questions regarding living with HIV and disclosure of status
• Facilitate entrance into medical care
• Accompany clients to their first few appointments
• Make referrals to complementary services
• Offer HIV testing to partners and friends
• Build and foster relationships with agencies that offer support services
• Build and foster relationships with groups whose clients would benefit from AHF services
• Serve as a passionate advocate for AHF's top initiatives
• Bridge HIV testing with medical care and other services
• Be available immediately after a reactive result to guide clients through next steps
• Help clients prepare for and get oriented to their engagement in care, regardless of insurance status
• Assist clients through their HIV diagnosis and empower them to be proactive in taking care of themselves and protecting others

Qualifications

• Ensure that AHF core Values and Mission stay top of mind
• Ability to adapt in a dynamic environment
• Ability to work in a collaborative organizational structure with accountability to multiple leaders
• Ability to work as part of a close knit team