Linkage Marketing - Wild Oak Ranch
Hyatt Vacation Ownership · San Antonio, TX · 3 wk ago
MarketingFull-time
Location: San Antonio, TX (in‑person role).
About the role
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Responsibilities
- Engaging with hotel guests at desk locations and providing elevated customer service.
- Scheduling sales presentations and managing customer expectations.
- Providing the highest level of service to exceed budgeted sales presentations and volume production goals.
- Ensuring that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
- Using persuasive techniques that maximize revenue while maintaining existing guest loyalty.
- Welcoming and greeting guests; anticipating and addressing their needs.
- Interacting with colleagues and guests professionally and promptly.
- Contributing to team goals.
- Always following company policies and safety procedures.
Requirements
- Highly motivated with sales or customer service experience.
- Enjoy interacting with guests either in person or by phone.
- Available to work a flexible schedule to include weekends and holidays.
- Concierge and/or sales experience preferred.
- Position may require background and drug screening, in accordance with state and local requirements.
- Able to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Benefits
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
Pay
Hourly base + heavily weighted commission, with bonuses offered.