Line Service Technician

About the role

Ascension FBO is seeking a Line Service Technician to provide ground support to arriving and departing aircraft and customer service for crew members and their passengers. The role represents Ascension FBO in a positive and professional manner while ensuring safe operations and a positive customer experience.

Responsibilities

• Participate in new hire and recurrent training.
• Conduct all operations in accordance with company policies and procedures.
• Maintain high levels of safety and customer service.
• Treat others with courtesy and respect.
• Fuel, tow, wing walk and provide general ground support for various aircraft in accordance with established procedures.
• Marshal and greet aircraft in a professional and friendly manner.
• Perform periodic checks of all equipment and facilities and document findings.
• Maintain a clean and organized ramp, free of debris and clutter.
• Maintain clean and organized facilities and hangars, free of debris and clutter.
• Communicate customer feedback with the appropriate Ascension FBO personnel.
• Perform various lawn care and janitorial services as assigned.
• Immediately report safety incidents or hazards to appropriate management.
• Initiate emergency and incident response procedures as required.
• Perform other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Minimum of 18 years of age.
• Excellent customer relation skills.
• Strong organizational skills.
• Strong verbal communication skills and the ability to write legibly.
• Basic math skills.
• Possess and maintain a valid state driver’s license; may be required to maintain a valid state commercial driver’s license (CDL) and certification for operating material handling equipment as necessary.
• Stable job history.

Physical requirements

• Ability to perform line service operations outside and in extreme temperatures and inclement weather.
• Excellent vision and coordination to move or direct fuel trucks and hoses.
• Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing actions.
• Physically able to perform heavy lifting on a regular basis up to 50 pounds.
• May be required to work overtime, nights, and weekends.