Line Leader

About the Role

At Mighty Quinn's, a Wonder restaurant, our Line Leaders play a key role in delivering exceptional food and hospitality. As a Line Leader, you'll help oversee day-to-day service by supporting food quality, maintaining an organized service line, and ensuring every guest receives a welcoming and efficient experience. You'll lead by example, assisting with guest interactions while supporting Front of House operations to execute successful service throughout each shift. While Line Leaders are among our most experienced Front of House team members, this role is intended to provide operational support and leadership through example and does not include direct supervision or management of other team members.

Role Details

• Pay Rate: $18.00 per hour plus tips post-training period
• Training Pay Rate: $20.00 per hour
• Training time period: 4 weeks
• Job Location: MQ Broadway BBQ
• Position Type: Full-time & Part-time

Benefits

• Free meal during shift
• Employee Discount
• Paid time off (PTO)
• 1.5x Pay on Company Holidays
• Medical, Dental, and Vision Insurance
• 100% Employer-Paid Life Insurance
• 401(k) Retirement Plan
• Employer Health Savings Account (HSA) Match
• Employee Stock
• Real opportunities to grow into a General Manager role
• Be part of a fast-growing, stable company with new opportunities opening every week

Note: Some of our benefits vary by state and depend on the number of hours you work.

Responsibilities

• Assist in completing all Shift Duties (as listed below) and ensure that all tasks have been executed properly and in compliance with all Mighty Quinn’s rules
• Provide support to the FOH Team Members by regularly assisting Cutters, Sides, Cashiers, and Expeditors to ensure successful service
• Occasionally assist BOH staff with certain tasks, where necessary for successful execution of service
• Cover open shifts and/or step in to work on the line, where necessary
• Monitor FOH staff performance and ensure compliance with all Mighty Quinn’s rules, where necessary
• Perform any and all other tasks customarily required of a FOH line leader
• A willing attitude to go above and beyond in order to please all of our guests
• Able to work well with co-workers in a way that builds effective team spirit

Note: In the General Manager’s absence, a Line Leader may administer employee break periods and manage early cuts. Under no circumstances may a Line Leader issue a write-up, discipline an employee, or otherwise take any employment action against another employee for purposes of enforcing our disciplinary policies.

Shift Duties

Opening Duties

• Removing all chairs from the tables
• Making sure all of the tables are clean, and chairs and neatly arranged
• Fill BBQ Growlers and place on all tables. (One bottle for every 4 chairs)
• Making sure the garbage receptacles are clean and empty (and stainless tops are in place)
• Making sure all glass is clean: doors, windows, and sneeze guard
• Ensure cleanliness of the back wall outside of the kitchen door near the bathrooms
• Make sure bathrooms are clean and stocked properly
• Fill soda machine with ice
• Set up Soda Station and Beer Taps
• Brew Tea: 5 Tea bags per brew and set up simple syrups
• Turn on Hot and Cold Holding Tables and set up accordingly
• Stock sides lowboy and make back-ups for the day
• Set up sani-buckets
• Fill cabinet underneath beer taps with folded napkins
• Set Up Kitchen, including 2 oz. cups and lids
• Stock bottles of wine and wine cups
• Make sure fry cups are ready for calling near the kitchen window
• Make sure all paper goods, containers, utensils, etc. on the line and register are stocked and ready for the day as well as back-ups in case you run out during your shift
• Set up trays, including backups and prepare paper liners for the day
• Stock extra serving utensils in case the ones on the line get dirty

Closing Duties

• Put chairs up on tables