LINE COOK

About the role

The Line Cook is a team member of the Back of House. The Line Cook is responsible and accountable for superior customer satisfaction through food assembly with accuracy and efficiency, and ensuring that core values are carried out through execution. The Line Cook is expected to be a role model for the company culture, and always exhibit the highest standards in overall guest experience, by delivering the best food and service, in the cleanest, most friendly and safest dining environment. The Line Cook reports directly to the assigned Shift Leader and/or General Manager. The Line Cook is accountable for executing the policies, procedures and direction provided by the Shift Leader and/or General Manager.

It is preferred that the Line Cook be able to speak and write in the English language in order to best communicate with our customers, vendors, and leadership, and must maintain professional dress, speech, and behavior at all times.

Responsibilities

• Superior customer service through fast, efficient, accurate, and proper food production all completed to company standards
• Continuously test all food products for taste, appearance, consistency to assure that all company food standards and procedures are being followed
• Clean and maintain the kitchen on a regular basis, including proper timely maintenance on all machines and equipment
• Superior knowledge of entire food menu, ingredients, modifications, cook times, assembly order
• Proper protocol and management of ticket orders, table number groupings
• Proper presentation and/or preparation of food for dine-in or to-go
• Become familiar with new menu items and their preparation, cook times and assembly
• Supports the Back of House team by ensuring that prep is completed, coolers are stocked, equipment is clean, and ready for service at all times with a friendly, positive attitude aligning with company core values
• Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
• Assist with the par/inventory/order of food supply
• Coordinate food service with other departments as necessary
• Maintaining accurate temperatures on all cooling equipment, maintain waste sheet, temp logs
• Maintains kitchen to high standard and follows sanitation guidelines compliant with Health Department and company standards
• At times, performs work of other team members as needed
• Keeps company passwords and intellectual property confidential
• Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Use, implementation, and adherence to all company policies, procedures, systems and processes

Requirements

• 18+ years of age
• Prefer high school graduate
• 1 yr of food preparation and/or kitchen experience
• Demonstrate cooking skills, ability to follow established protocol and recipes
• Dependable, honest, trustworthy, possesses integrity
• Positive attitude and great personal drive
• Courteous and enthusiastic
• Willingness and ability to learn in a fast-paced sales environment
• Exceptional communication skills
• Exceptional guest services skills
• Basic math skills and computer skills
• Prefer ability to handle multiple projects simultaneously and efficiently
• Successful completion of General Team Member Training Certification
• Successful completion of Line Cook Training Certification
• Ability to learn and maintain knowledge of company’s products and procedures
• Availability to work on weekends
• Reliable transportation

Physical Demands

• Lifting + Carrying:
• 1-10 lbs: Continuously (Food items, paper goods, office items)
• 11-20 lbs: Frequently (Delivery items, cases of food, full buss tubs)
• 21-35 lbs: Frequently (Delivery items, cases of food, trash/recycle)
• 36-50 lbs: Frequently (Delivery items, cases of food)
• 51-75 lbs: Never
• Sitting: Never
• Standing: Continuously
• Walking: Frequently
• Bending: Frequently
• Squatting: Frequently
• Kneeling: Rarely
• Crawling: Never
• Climbing: Never
• Reaching: Frequently
• Grasping: Continuously