LINE COOK

Location: Scottsdale, AZ • Employment Type: Part-Time • Salary: Competitive

About the role

The Line Cook is a team member of the Back of House, responsible and accountable for superior customer satisfaction through food assembly with accuracy and efficiency, ensuring core values are carried out through execution. The Line Cook is expected to be a role model for company culture, exhibiting the highest standards in overall guest experience by delivering the best food and service in the cleanest, most friendly and safest dining environment. Reports directly to the assigned Shift Leader (SL) and/or General Manager (GM), and is accountable for executing their policies, procedures, and direction. Required to complete General Team Member Training Certification and Line Cook Training Certification. Preferred ability to speak and write English to communicate with customers, vendors, and leadership; must maintain professional dress, speech, and behavior at all times. In return, the Line Cook receives a competitive compensation package, opportunity to thrive in a challenging, enriching, and rewarding environment with growth potential during a period of exciting growth, empowerment to work with the team, and the tools to do so.

Responsibilities

• Superior customer service through fast, efficient, accurate, and proper food production completed to company standards
• Continuously test all food products for taste, appearance, consistency to assure company food standards and procedures are followed
• Clean and maintain the kitchen regularly, including proper timely maintenance on all machines and equipment
• Superior knowledge of entire food menu, ingredients, modifications, cook times, assembly order
• Proper protocol and management of ticket orders, table number groupings
• Proper presentation and/or preparation of food for dine-in or to-go
• Become familiar with new menu items and their preparation, cook times, and assembly
• Support Back of House team by ensuring prep is completed, coolers are stocked, equipment is clean, and ready for service at all times with a friendly, positive attitude aligning with company core values
• Complete position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
• Maintain calm demeanor during periods of high volume or unusual events to keep store operating to standard and set positive examples for the team
• Assist with par/inventory/order of food supply
• Coordinate food service with other departments as necessary
• Maintain accurate temperatures on all cooling equipment, maintain waste sheet, temp logs
• Maintain kitchen to high standard and follow sanitation guidelines compliant with Health Department and company standards
• At times, perform work of other team members as needed
• Keep company passwords and intellectual property confidential
• Demonstrate positive, helpful attitude and professional conduct and appearance at all times
• Use, implement, and adhere to all company policies, procedures, systems, and processes
• Regular and predictable attendance: scheduled working hours range Sunday–Saturday, 5:30 am–5:30 pm; shifts range 4–8 hours in length

Requirements

• 18+ years of age
• Prefer high school graduate
• 1 year of food preparation and/or kitchen experience
• Demonstrate cooking skills, ability to follow established protocol and recipes
• Dependable, honest, trustworthy, possesses integrity
• Positive attitude and great personal drive
• Courteous and enthusiastic
• Willingness and ability to learn in a fast-paced sales environment
• Exceptional communication skills
• Exceptional guest service skills
• Basic math skills and computer skills
• Prefer ability to handle multiple projects simultaneously and efficiently
• Successful completion of General Team Member Training Certification
• Successful completion of Line Cook Training Certification
• Ability to learn and maintain knowledge of company’s products and procedures
• Availability to work on weekends
• Reliable transportation

Physical Demands

Frequency key: Never = 0%, Rarely = 1–10%, Occasionally = 11–33%, Frequently = 34–66%, Continuously = 67%+

Lifting & Carrying

• 1–10 lbs: Continuously — food items, paper goods, office items
• 11–20 lbs: Frequently — delivery items, cases of food, full buss tubs
• 21–35 lbs: Frequently — delivery items, cases of food, trash/recycle
• 36–50 lbs: Frequently — delivery items, cases of food
• 51–75 lbs: Never

Postures & Movements

• Sitting: Never
• Standing: Continuously
• Walking: Frequently
• Bending: Frequently
• Squatting: Frequently
• Kneeling: Rarely
• Crawling: Never
• Climbing: Never
• Reaching: Frequently
• Grasping: Continuously