Lindon-Delivery Specialist

Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We deliver superior service through talent, passion, and compassion—driving continual growth and a strong market position. As a family-owned and family-operated company with over 70 years in business, we now employ more than 320 people across nine locations in two states.

We elevate our clients by providing cutting-edge IT strategy, security, solutions, and support. Our team members recognize their direct impact on the success of local businesses. We also elevate careers by designing fulfilling, evolving career paths for each employee and support our community through employee volunteerism and food drives. Our work environment promotes growth and balance, offering competitive salaries, continuing education, generous benefits, and a fun, collaborative culture.

About the Role

Our Managed Print Services (MPS) customer service specialists provide attentive, hands-on service to our print customers. You will visit customer locations throughout Utah County and surrounding areas to clean office equipment (copiers, fax machines, scanners, printers), assist with supply stock (toner, paper, staples), gather billing information, and deliver face-to-face support. As the face of our company, professional appearance and excellent communication skills are essential. No prior experience is required—we provide complete training to prepare you for a long and successful career.

Responsibilities

• Provide hands-on, in-person customer service to Managed Print Services (MPS) clients.
• Travel to customer locations throughout Utah County and surrounding areas.
• Clean and maintain office equipment, including copiers, fax machines, scanners, and printers.
• Assist customers with organizing and managing supply stock such as toner, paper, and staples.
• Gather equipment data used for billing and service reporting.
• Offer face-to-face support, ensuring a positive and professional customer experience.
• Represent the company with professionalism, excellent communication, and strong interpersonal skills.
• Participate in comprehensive training to develop expertise in MPS support.

Requirements

• Candidate must be over the age of 18.
• Legal right to be employed in the United States.
• Current, valid driver’s license.
• Dependable transportation (a personal vehicle will be used; mileage reimbursement provided).
• Professional appearance.
• Basic computer skills.
• Ability to lift 50+ lbs.
• Desire to study and learn.
• Good communication and interpersonal skills.

Beneficial Skills

• Mechanical ability.
• Computer experience—software and hardware.
• Computer networking experience.
• Customer service experience.

Benefits

• Paid Time Off.
• Sick Days.
• Paid Holidays.
• 401k match + Pension.
• Work-life Balance.
• Full Medical, Dental & Vision + HSA.
• Life Insurance.
• Local Volunteer Opportunities.

Frequent, random drug testing is required.