Lighting Supervisor

About the role

The Lighting Supervisor at Solotech is responsible for overseeing the Lighting Teams' daily operations, ensuring productivity and quality, and implementing departmental SOPs. This role requires managing daily workflow, adjusting schedules to meet production needs, and ensuring compliance with procedures.

Responsibilities

• Collaborate with the Lighting Manager to plan and organize the daily activities of their department and prioritize the technicians' tasks.
• Establish technicians' schedules and assign work in an optimal way.
• Monitor employee productivity through metrics, identifying coaching and mentoring opportunities.
• Collaborate closely with the operational analyst to maintain operational efficiencies.
• Verify that QC'd lights meet the required standards and service tickets are raised as required.
• Advise technicians on A and B QC requirements.
• Monitor the history of the QC on return process and suggest different options for operational efficiency.
• Verify the accuracy, quality, and completeness of each return before receiving it in Solotech systems.
• Utilize warehouse space to ensure an organized and efficient workspace for all technicians; report any damage or hazards to the Senior Operations Manager.
• Supervise cycle counts to ensure inventory integrity.
• Aid in developing and implementing inventory control procedures and best practices.
• Identify and resolve discrepancies between inventory records and physical counts.
• Conduct regular inventory audits and keep inventory spaces organized.
• Assist in operational projects, changes, and moves.
• Coordinate, manage, and offer the necessary support to the team.
• Train new hires in processes and procedures for the department.
• Assist in creating Standard Operating Procedures and KPI's for the department.
• Absorb and manage the overdue report by coordinating with the Lighting Manager.
• Other duties as assigned.

Requirements

• Bachelor's degree in audiovisual, stage techniques, or equivalent training preferred.
• Minimum of five (5) years of experience in live events.
• Minimum of one (1) year of supervisor experience.
• Minimum of one (1) year of technical knowledge and hands-on experience with professional lighting equipment.
• Knowledge of the R2 inventory software (an asset).
• Knowledge of Office 365 (Word, Excel, Outlook).
• Excellent leadership skills.
• Ability to work under pressure and adapt to change.
• Ability to manage several tasks simultaneously.
• Ability to analyze and solve problems.
• Excellent sense of priorities and schedule management.
• Highly developed sense of organization.
• Teamwork-oriented.

Physical Requirements

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to: Continually: Sit, walk, speak, and hear; Continually: Type, write, and read; Occasionally: Stand, stoop, twist, carry, reach, push, and lift to 50 lbs. Work environment may be fast-paced, hot, cold, and dark.

Work Requirements

Time will be spent in a warehouse setting. Flexible work hours to support operations.

Qualifications

Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law.

Skills

• Competitive compensation and group insurance plan.
• 401(k) with employer contribution.
• Skills development activities and opportunities for career advancement.
• Work environment conducive to personal health and well-being.
• Employee assistance program.
• Paid time off & referral program.

Benefits

Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law.

Schedule

Flexible work hours to support operations.

Pay

Competitive compensation and group insurance plan.