Light Commercial Refrigeration Technician
The Arcticom Group · Phoenix, AZ · 4 mo ago
ManagementFull-time
Role Summary
The Light Commercial Refrigeration Service Technician is responsible for troubleshooting, servicing, and repairing light commercial refrigeration equipment in active customer environments. This role focuses on self-contained and small remote systems and requires strong diagnostic skills, independence in the field, and a customer-first approach.Roles and Responsibilities
- Troubleshoot, service, and repair light commercial refrigeration equipment including reach-in coolers/freezers, prep tables, display cases, ice machines, and small walk-in coolers/freezers
- Diagnose refrigeration, electrical, and mechanical system issues and complete repairs efficiently
- Perform preventive maintenance and system inspections to ensure reliable operation
- Check refrigerant pressures, superheat, and subcooling
- Replace compressors, evaporator and condenser fan motors, contactors, relays, sensors, and controls
- Identify and repair refrigerant leaks in compliance with EPA regulations
- Safely recover, evacuate, and charge refrigeration systems
- Communicate clearly with customers regarding findings, repairs, and recommendations
- Accurately document service work using mobile service platforms
- Maintain service vehicle, tools, and parts inventory
- Follow all company safety policies and jobsite procedures
- Participate in on-call rotation as required
Skills and Qualifications
- Minimum of 2 years of light commercial refrigeration service experience
- Strong refrigeration and electrical troubleshooting skills
- EPA Universal Certification required
- Ability to work independently in the field
- Strong customer service and communication skills
- Ability to manage service calls and daily workload efficiently
- Valid driver’s license with a good driving record
- Willingness to work overtime or on-call as needed
Preferred Qualifications
- Experience with walk-in coolers and freezers
- Ice machine service experience
- Basic HVAC or hot-side equipment experience
- Experience working in retail, restaurant, grocery, or convenience store environments
- Familiarity with digital dispatch and service documentation systems