Light Assembly Repair Clerk Lead - 2nd shift

Principal Responsibilities

• Linerside kitting of parts through use of kit carts, kit boxes or any staging structure at the point of delivery areas.
• Removing parts from vendor packaging at point of delivery areas as needed.
• Organize all delivered orders specific to customer needs/desire at point of delivery areas.
• General organization and cleanliness of point of delivery areas, removal of unnecessary items and discarding of trash.
• Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment.
• Process Knowledge: Develop a good understanding of the delivery process as well as order paperwork information to provide accurate placement/organization as well as feedback to customer inquiries.
• Customer Communication: Provide communication to the customer and the management team regarding part issues within delivery point areas.
• Delivery: Utilize designated vehicles to deliver product to the customer, as well as return product to warehouse as needed.

Role Summary

As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include monitoring and upkeep of lineside point of delivery locations throughout campus. The organization, cleanliness, ability to identify parts compliance issues and coordinating with team members to meet customer needs efficiently while upholding the company's standards of customer satisfaction.

Compensation

For this position, the expected base pay range is $22.37 – $22.37 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

About the role

Read more at www.dsv.com

Qualifications

No specific qualifications are listed in the job posting.