Lifestyle Management - Luxury Travel Concierge

About the role

We're seeking connoisseur-level talent with unparalleled local expertise to deliver bespoke luxury concierge services for high-net-worth members. This role is 100% onsite/in-office and requires local residency within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135.

Key Responsibilities

• Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable.
• End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision.
• Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member.
• Creative Solutions: Plan gifts and special moments that delight and surprise.
• Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences.
• Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase.
• Team Engagement: Join regular meetings, training, and feedback sessions.
• Support colleagues across Ten's global offices.
• Continuous Improvement: Leverage Ten's e-learning tools to develop skills in travel, languages, and lifestyle trends.
• Leadership Support: Assist with team initiatives or leadership tasks when needed.

Why Ten Lifestyle Group?

• Make an Impact: Curate once-in-a-lifetime experiences for discerning clients.
• Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service.
• Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact.
• Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance.

Requirements

• Proficient in English.
• Experience in customer service with at least 2 years in travel agency, or travel booking.
• Experience working on a travel GDS booking platform before e.g.: Amadeus, Sabre.
• Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite.
• Global Experience (Preferred).

Benefits

• $$Big base + performance bonuses that pop
• Loaded benefits: Medical/dental/vision, 401k match, PTO/parental leave, tuition help
• Vegas extras: Commuter perks, employee discounts, luxury brand partnerships
• Growth jackpot: Training, mentorship, international ops, Certified B Corp impact
• Squad goals: Fun, diverse team with epic tenure & recognition parties
• Your Edge: Vegas expertise, 2+ years hospitality/concierge/travel, customer service fire, good English + Office skills. World traveler? Extra shine!

What We Offer

• Clear advancement and recognition structures

Apply Now

Watch Ten's Growth Engine Video HERE or more at Ten TV - Ten Lifestyle Group