Lifestyle Management - Dining Reservations Concierge - PT

About the role

Join our vibrant team at Ten Group as a Dining Reservations Concierge and become the ultimate dining guru for our members. Based in the heart of Las Vegas, you'll dive into the dynamic world of gastronomy, building relationships with top chefs and exclusive restaurants to ensure our members enjoy the best culinary delights. This role is 100% onsite/in-office, and we're looking for true Las Vegas locals who live and breathe this city.

• Whip up personalized dining experiences by managing reservation requests with flair and attention to detail
• Connect with our members over the phone and through email, sharing your passion for food and insights on the hottest dining trends
• Stay ahead of the culinary curve by keeping up with seasonal menus, special events, and emerging dining hotspots
• Work hand-in-hand with restaurant partners, ensuring every reservation is flawlessly executed to meet our members' desires
• Represent Ten at industry events, making connections and expanding our network within the culinary scene

Requirements

A culinary enthusiast with the following qualifications:

• At least 2 years of experience in luxury dining, hospitality, or concierge services
• Deep knowledge of the Las Vegas food scene
• Strong organizational skills to juggle reservations and requests while keeping members satisfied
• Customer-focused professional with an eye for detail, dedicated to tailoring experiences to each member's unique taste and preferences
• Exceptional communicator who loves building relationships with members and restaurant partners
• Familiarity with CRM systems, Microsoft Office Suite, and popular reservation tools like OpenTable
• Eagerness to learn and explore the latest culinary trends, from trendy food trucks to Michelin-star restaurants
• Ability to remain calm under pressure and handle urgent requests with poise and enthusiasm

Benefits

• Competitive salary plus quarterly performance-based bonuses
• Career growth opportunities with world-class training, mentorship, and advancement in luxury lifestyle service
• Part of a Certified B Corp committed to diversity, inclusivity, and positive impact
• Regular appraisals and exclusive recognition programs for standout performance
• Clear advancement and recognition structures