Lifesharing Department - Referral Manager

Responsibilities

• Being the point of contact for all incoming referrals both internal and external to KenCrest with a response time of 24 hours to all inquiries.
• Handle emergency referrals / respite care, placement, and billing coordination.
• Responsible for all steps of intake starting with referral, assessment, matching, all the way through to placement.
• Continuously build pool of available and vetted providers and respite providers.
• Review completed and approved applications, schedule and complete home studies, coordinate visits, and work to finalize matches.
• Conduct Introduction to Lifesharing Information Sessions.
• Cook up and gather all required documentation to meet licensing and KC Lifesharing standards and practices.
• Be the face of KenCrest Lifesharing at service fairs, presentations, and conferences to promote KenCrest Lifesharing.
• Update and maintain referral information for KPI and Performance Base Contracting.
• Maintain and update referral and Provider information in systems as such as Evolv & Teams.

Qualifications

• Bachelor’s Degree in Human Services or related field.
• Minimum four (4) year’s experience working with individuals with intellectual and development disabilities and Lifesharing.
• Experience with Residential referrals and intake processes, preferred.
• Valid driver’s license.
• Criminal record and child abuse check in accordance with state requirements.

Pay

Hybrid in office / in field / remote position

Schedule

Monday through Friday 8:30A – 4:30P (with flexibility on occasional nights and weekends)

Benefits

KenCrest is an Equal Opportunity Employer.

Job Title

Referral Manager, Lifesharing

Location

Blue Bell, PA

Requisition Number

IND123

Annual Salary

TBD