Life Style Coach (Bilingual)

About the Organization

CentroMed is a 501(c)(3) non-profit organization and Federally Qualified Health Center (FQHC) providing healthcare for all populations. With multiple locations throughout San Antonio and the New Braunfels area, CentroMed has been dedicated to improving lives through high-quality, compassionate care for over 50 years. Founded in 1971, CentroMed has grown from a community-based program focused on culturally competent care for underserved populations to a network of clinics offering full-service health and dental care regardless of income limitations.

Mission: We improve lives through improving the well-being of families via high-quality, compassionate healthcare.

Core Values:

• Respect: We treat all persons with dignity and compassion.
• Integrity: We build trust through honesty, word, and deed.
• Excellence: We use best practices to deliver exceptional quality care.
• Affordability: We manage resources to provide affordable healthcare.
• Teamwork: We work together in the interest of patient care.

About the Role

As the Lifestyle Coach, you will provide support and guidance to participants enrolled in CentroMed’s Chronic Disease Prevention Program, implementing the standard curriculum for Diabetes Prevention: Prevent T2. You will identify habits affecting participants' health, introduce healthier habits, and promote physical activity. The role involves community outreach, particularly in unincorporated areas and smaller communities outside San Antonio, including Adkins, Atascosa, Converse, Losoya, Macdona, Sayers, Somerset, and Wetmore. The goal is to inform and motivate participants to take action for their quality of life, their families, and their communities.

The Lifestyle Coach serves as an advocate for improving participants' health, developing strategic plans based on their needs, and maintaining communication via text or email to motivate, reinforce physical activity, and track goals. You will collaborate closely with CentroMed’s Registered Dietitian and Program Director to provide comprehensive wellness plans.

Responsibilities

• Complete assigned training for the program.
• Participate in outreach activities in target communities: Adkins, Atascosa, Converse, Losoya, Macdona, Sayers, Somerset, and Wetmore.
• Coordinate follow-up schedules with your caseload (new participant scheduling and benefits checking will be provided by CSRs).
• Input coaching and habit information accurately and timely (e.g., patient charting, dietary database, habit tracking, coaching activities).
• Actively communicate with participants using their preferred mode of communication (text or email).
• Exhibit excellent customer service and a positive attitude toward patients.
• Utilize motivational interviewing techniques to enhance participant motivation.
• Follow all agency and program protocols to maintain compliance with OSHA regulations and Joint Commission standards.
• Perform additional duties as assigned by the Director of the Chronic Disease Prevention Program.

Requirements

• Bachelor’s degree in nutrition, counseling, education, psychology, dietetics, or a related field (or relevant experience).
• Prior experience in training and/or education preferred.
• Bilingual (Spanish) preferred.

Benefits

• Competitive compensation.
• Health, dental, vision, and life insurance.
• Retirement plans (403(B)) with company match contributions.
• Basic life insurance for you, your spouse, and children.
• Short- and long-term disability.
• Flexible Spending Account (FSA).
• Wellness Employee Assistance Program (EAP).
• Travel reimbursement.
• Optional critical illness, hospital indemnity, and accident insurance.
• 6 paid company holidays plus 2 floating holidays.
• Paid time off/vacation time.
• Career development opportunities.
• Benefits start after 30 days.

CentroMed offers a fun, energetic, and family-based environment with a collaborative culture focused on work-life balance, innovation, and teamwork.