Bilingual (Spanish) Wellness Coach

Position Responsibilities

• Engage the youth in seeking, planning, and leading a healthy lifestyle.
• Manage a caseload of your own, and partner with Care Managers to participate in the Wraparound process and the Child Family Teams to provide wellness education and hands-on motivational interventions to children and their families.
• Participate in the Child Family Teams to help develop self-management health goals to be included in the service plan.
• Obtain medical records for eligible youth from primary care providers, specialists, or school nurse.
• Provide health education specific to chronic conditions of assigned youth.
• Engage assigned children and families in health promotion planning and activities, including the provision of motivational interventions to increase treatment and medication compliance and support lifestyle changes.
• Facilitate the engagement of youth and families in community support.
• Facilitate regular contact via phone calls and face-to-face meetings with youth and family to monitor progress and provide support for the self-management goals included in the service plan.
• Participate in transitional care and follow-up on assigned youth.
• Adhere to Medicaid standards and regulations governing targeted case management.
• Collaborate with the Family Service Organization (FSO) to initiate caregiver support.
• Partner with Community Relations & Resource Development Team to identify new community resources and barriers.
• Adhere to HIPAA standards and maintain client confidentiality.

Qualifications

• Knowledge, Skills and Competencies:
• Analytical skills - collect and analyze data in order to determine needs of youth/families serviced and evaluate health-related programs.
• Interpersonal skills - culturally sensitive and responsive to diverse populations; ability to work under supervision as well as collaboratively with the community teams.
• Instructional skills - effective public speaking skills to lead wellness programs, teach diverse groups, and facilitate discussions with youth, families and members of the Child Family Teams.
• Problem-solving skills - creatively and critically think how to improve health outcomes of youth served.
• Writing skills - develop written materials to convey health-related information.
• Computer literate and proficient with MS Office.
• Able to work under supervision and as part of a community team.
• Education:
• Bachelor's Degree in Health Education or related field or LPN license.
• Certified Health Education Specialist (CHES) credential preferred.
• Experience:
• Minimum one year of case management/care management experience.
• Experience in working with at-risk children who have complex needs highly desirable.
• Experience with community relations, resource development, and Wraparound process a plus.