Bilingual/Spanish Speaking Health Coach

About the role

We're looking for a bilingual Spanish-speaking Clinical Navigator (Health Coach) to support Medicare patients in our care programs. This role involves proactive outreach, coaching, and care coordination.

Responsibilities

• Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions.
• Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies.
• Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change.
• Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies.
• Maintain accurate clinical records in the Cadence platform and document patient interactions, outcomes, and follow-up plans.
• Collaborate in real time with clinicians and patient support teams using tools such as the Cadence Platform, Google Workspace, and Slack.

Requirements

• An active NBHWC health coaching certification.
• At least 1 year of experience as a health coach.
• Experience providing patient education and support to individuals managing chronic conditions.
• Remote work readiness (stable high-speed WiFi).
• Fluency in Spanish.
• Experience using AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms).

Qualifications

• Comfortable working independently in a remote, fast-paced environment.
• Ability to navigate and troubleshoot multiple systems simultaneously.
• Biased toward action, making clinical decisions confidently.

Skills

• Strong communication and interpersonal skills.
• Effective problem-solving and critical thinking abilities.
• Ability to adapt to evolving workflows and technology.

Benefits & Perks

• Competitive pay and equity.
• Comprehensive health coverage: Medical, dental, and vision.
• Paid time off.
• 401(k) plan with matching.
• Home office stipend.