Life Science Engineer Lead

About the role

Renovo Solutions is a nationwide healthcare and life sciences technology management company with a presence in 40+ states and a growing international footprint. They offer opportunities for employee growth through training, mentorship, and a supportive work environment, promoting from within. The Life Science Engineer, Lead is the senior technical person at an assigned Johnson & Johnson site under the Enterprise Laboratory Instrument Services (ELIS) program. The role carries a full service caseload and technical authority for performing calibration, scheduled maintenance, demand maintenance, repair, and acting as the technical escalation point for site engineers.

Travel approximately 10 to 20 percent, covering assigned satellite locations, OEM training and peer site support.

Responsibilities

• Perform calibration, scheduled maintenance (SM), demand maintenance (DM), diagnostics and repair across the assigned site asset base
• Carry a full service caseload alongside lead responsibilities
• Restore instruments to service and verify performance against manufacturer specification before release
• Support instrument installation, relocation, qualification and decommissioning alongside the Lifecycle and Relocations Coordinator
• Cover satellite locations assigned to the site, including remote technical support where an in-person visit is not warranted
• Act as the technical escalation point for site engineers and technicians on difficult diagnostics and repairs
• Determine whether a reported issue is an instrument fault, an operator or method issue, a consumable or sample issue, or an environmental condition, before a service call is raised
• Review vendor and OEM diagnoses and quoted repairs, and challenge scope that is disproportionate to the fault
• Make the return-to-service decision on instruments where site judgment is required
• Provide technical input on repair versus replace, end of life and capital replacement candidates
• Allocate technical work across site engineers and technicians day to day in agreement with the Site Operations Manager
• Coach and develop site technical staff on platform knowledge, diagnostic method and documentation quality
• Verify that engineers and technicians are qualified on a platform before they work on it independently
• Build platform coverage depth so no single instrument family depends on one person
• Identify training needs and feed them to the Technical Training Specialist
• Identify assets where Renovo self-perform service is technically viable and build the case with usage and failure evidence
• Support the qualification path for new platforms brought in scope, including training, tooling and documentation requirements
• Advise on parts, tooling and test equipment needed to expand self-perform coverage at the site
• Track first-time-fix and repeat-fault patterns and act on them
• Own accuracy of the technical record for work performed, including fault found, action taken, parts used and labor time
• Ensure asset configuration, location and status are correct in the system of record after any work that changes them
• Close work orders with complete and accurate data so reporting, invoicing and compliance evidence hold up
• Raise record discrepancies found in