Life Safety Officer (EMT) - Full Time (Caesars Palace LV)

Responsibilities

• Greet guests and fellow team members with a friendly and sincere welcome.
• Continuously patrol the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.
• Exercise good judgment in solving problems and display a realistic understanding of the issues before them.
• Facilitate resolution of customer complaints through personal action and coordination with other departments.
• Acts as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.
• Maintain a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
• Provide assistance to civil and law enforcement authorities, including testimony in court and other administrative proceedings.
• Provide medical assistance, without hesitation, following proper procedures and techniques as a “First Responder” to persons in need, including “First Aid” and “CPR”, when necessary.
• Interview, investigate, and document all applicable incidents which require Security intervention in accordance with company and department policy.
• Enforce all company policies and procedures.
• Meet the required attendance guidelines for the job and adhere to all company and department policies and procedures.
• Respond to areas of need when dispatched, in a timely manner.
• Conduct slot, pit poker, and other drops in compliance with Nevada Gaming law and departmental procedures.
• Must be able to follow and comply with the departmental policy concerning the “Use of Force” with respect to the arrest and detention of individuals who violate laws and/or company policy.
• Write detailed reports to include photographic evidence and obtain voluntary witness statements of all incidents pertaining to, but not limited to hazard and safety violations, guest and employee accidents, auto accidents, guest or employee complaints, violation of policy and procedure, theft, trespassing of patrons, lost and found, fire, and any other reports as deemed necessary by the VP of Security or the Director of Security, Security Shift Manager, Security Shift Supervisor, and Designated Supervisor.
• Respond to dispatched medical calls and must be in compliance with the Clark County BLS (Basic Life Support) protocols.
• Restock the trauma bag used immediately following the completion of the medical detail / call.
• Conduct a visual inspection of the Automated External Defibrillation (AED) and oxygen supplies.
• Know where all emergency equipment and exits are (phones, fire extinguishers, emergency exits, etc.).

Qualifications

• 1 to 2 years preferred prior security experience.
• Prior experience is a position with direct guest contact is preferred.
• Able to manage several tasks at once.
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs.
• Must be able to work any day of the week and any shift.
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and have a current and valid Nevada Driver’s License.
• Must maintain a current BASIC EMERGENCY MEDICAL TECHNICIAN certification with the State of Nevada, Southern Nevada Health District Emergency Medical Services.
• Must maintain a current NATIONAL REGISTRY OF EMERGENCY MEDICAL TECHNICIANS.