Life Enrichment Supervisor

Responsibilities

• Puts Customer Service First: Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights;
• Serves as a collaborative member of the center management team and supports practices that focus on improving clinical, customer, staff, and business excellence;
• Completes comprehensive assessment.
• Contributes to the development of an interdisciplinary plan of care.
• Plans individual and group programs in accordance with the patient’s needs, preferences, interests, abilities, and are consistent with treatment goals and interventions.
• Encourages patient involvement in recreation services planning.
• Establishes and communicates a schedule of programming in accordance with resident needs and preferences.
• Ensures implementation of meaningful recreation services for all patients.
• Ensures that all recreation programs adhere to safety and infection control standards.
• Documents patient’s response, involvement, and progress within programs.
• Maintains records that improve future planning, individualized approach and continual evaluation and revision of programs.
• Provides information and resources to promote successful engagement.
• Evaluates the effectiveness of recreation services to: Enhance quality of life; Meet program goals and performance objectives; Evaluate customer feedback and satisfaction.
• Reports findings and recommendations to the Center Quality Improvement Committee.
• Identifies and assigns special projects to enhance recreation services.
• Provides supervision to other staff and volunteers to achieve delivery of quality recreation services.
• Develops positive relationships with members of the patients’ families:
• Orients family members to recreation services
• Encourages families to participate in programs.
• Encourages families to make suggestions for the recreation programs.
• Develops positive relationships with the community:
• Utilizes community resources in recreation programs;
• Encourages community organizations to include patients in their events.
• Provides ongoing communication to families, community organizations, and public officials.
• Assists with assessing, determining, and ordering necessary resources, equipment and supplies.
• Maintains an effective volunteer program through recruiting, screening, orienting, training, supervising, evaluating, and recognizing volunteers.
• Maintains an effective volunteer program through recruiting, screening, orienting, training, supervising, evaluating, and recognizing volunteers.
• Monitors the budget on a monthly basis and works with Administrator to address budget variances.
• Establishes and maintains an effective volunteer program through recruiting, screening, orienting, training, supervising, evaluating, and recognizing volunteers.
• Keeps abreast of Federal, State, and local requirements and guidelines regarding recreation programming.
• Acts as a resource person to other recreation professionals and community organizations.
• Ensures confidentiality of all protected information.
• Is knowledgeable of and upholds resident rights.
• Utilizes technology to support departmental functions for communication, planning, programming, documentation, and evaluation.
• Performs other duties as requested.

Qualifications

• Hold a CNA Certificate
• Have a clean driving record
• Experience planning activities for groups of people
• Experience in leadership roles
• A love for taking care of seniors
• Organization and time management skills
• Great communication skills