Life Claims Analyst

About the role

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized.

Responsibilities

• Review and render determinations on Life claims
• Initiate and maintain appropriate level of communication within ERISA standards through the claim review and investigation process
• Respond to all inquiries generated relative to Life claims within established service timeframe
• Provide accurate claim decisions in accordance with Policy, State and Federal guidelines
• Adjudicate Life claims with current average volumes of 50 claims weekly

Requirements

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR Older
• 2+ years of experience in Customer Service, including analyzing and problem-solving issues for policyholders, employers, for both internal and external customers
• 2+ years of recent experience performing end to end life insurance claims processing, including claims review and benefit release
• Proficiency with computer and Windows personal computer applications, which includes the ability to navigate and learn new and complex computer system applications
• Ability to work full-time (40 hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 6:00 pm EST. Core business hours are 9:00 am - 4:00 pm EST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications

• OnBase claims processing system experience

Telecommuting Requirements

• Ability to keep all company sensitive documents secure
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay

The salary for this role will range from $49,700 to $88,800 annually based on full-time employment.

Schedule

This is a full-time position (40 hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during normal business hours of 7:00 am – 6:00 pm EST. Core business hours are 9:00 am – 4:00 pm EST. Occasional overtime may be required.

Benefits

• 2 – 3 months of paid training (conducted virtually from your home)
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)