Life - Case Manager

About the role

The Cincinnati Insurance Companies' Life Underwriting & Policy Issue department is currently seeking a case manager.

Responsibilities

• Complete all facts of application processing, including input and policy issuance
• Enter information into Lifepro and AppTrac systems
• Provide excellent customer service to agents, field representatives and vendors
• Obtain requirements as determined by underwriting process
• Initial premium and activate coverage

Requirements

• Excellent verbal and written communication skills
• Strong attention to detail
• Adaptable to change in a positive manner
• Effective time management skills
• Capable of working with and supporting underwriting and team members
• Strong problem solving skills
• Customer service experience
• Professional telephone etiquette
• Knowledge of Microsoft® Office products

Qualifications

• Associate's degree (preferred)
• Two or more years business experience (preferred)
• Lifepro experience (preferred)

Skills

• Outstanding service
• Developing strong relationships with independent agents

Benefits

• Annual cash bonus
• Stock incentives based on company and individual performance

Pay

The pay range for this position is $18.00 - $20.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities.

Schedule

N/A

Benefits

To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.

Pay

N/A

Schedule

N/A

Benefits

N/A

Equal Opportunity Employer

We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law.