Life, Annuity & Group Benefits Operations Consultant - Sr. Manager
About the role
A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.
Responsibilities
- Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
- Deal effectively with ambiguous and unstructured problems and situations.
- Initiate open and candid coaching conversations at all levels.
- Move easily between big picture thinking and managing relevant detail.
- Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
- Contribute technical knowledge in area of specialism.
- Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
- Navigate the complexities of cross-border and/or diverse teams and engagements.
- Initiate and lead open conversations with teams, clients and stakeholders to build trust.
- Uphold the firm's code of ethics and business conduct.
Requirements
- Bachelor's Degree
- 7 years of combined experience in Consulting and the Insurance industry
Qualifications
- Proven success in operationalizing business strategies
- Proficiency in transforming chain functions
- Client relationship and network building skills
- Experience in quantitative and qualitative benchmarking
- Ability to manage complex business initiatives
- Proficiency in insurance technology and analytics
- Leadership and team-building abilities
Benefits
- The salary range for this position is: $124,000 - $280,000.
- Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
- PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
Pay
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
Schedule
Full time