Life, Annuity & Group Benefits Operations Consultant - Sr. Manager

Overview

A career within Operations Consulting services will provide you with the opportunity to help our clients optimize all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programs to drive both growth and profitability.

What does it take?

All our employees are recruited, developed and managed against the global PwC Professional framework that focuses on two dimensions: Trusted Leadership and Distinctive Outcomes. It guides us on “what to do” and “how to do it”, emphasizing impact and behaviors.

Benefits / Rewards

• Health Care: Comprehensive medical coverage, vision care, dental and health savings accounts.
• Retirement: PwC offers a 401(k) Savings Plan and a Wealth Builder retirement plan completely funded by PwC.
• Maternity / Paternity Leave: Eligible new parents receive, within the first year from birth or adoption/foster placement, 12 weeks of paid parental leave. Parents have the option to work 60% of hours, at full-time pay, for an additional four weeks immediately following paid parental leave.
• Paid Time Off: The Firm recognizes 13 paid holidays and provides extended Firm holidays around the July 4 holiday and Christmas and New Year holiday. You accrue vacation time of between three weeks (15 work days) and one month (22 work days) per year, based upon staff classification and length of service with PwC.
• Committing to growth: You’ll receive AI training and human skills you need to become a leader in today's workplace.
• Bring your best, every day: We empower our people and strive to provide a people experience grounded in care for you and your well-being.

Job details

• Job Title: Life, Annuity & Group Benefits Operations Consultant - Sr. Manager
• Job Category: Operations Consulting
• Level: Senior Manager
• Specialty/Competency: Operations
• Industry/Sector: Insurance
• Job Type: Regular
• Time Type: Full time
• Travel Requirements: Up to 60%
• Start Year: 2026
• Job ID: 725292WD
• Location(s): NC-Raleigh, NC-Charlotte, IL-Chicago, OH-Cincinnati, OH-Cleveland, SC-Columbia, OH-Columbus, TX-Dallas, VA-Richmond, MD-Baltimore, NY-Rochester, IL-Rosemont, MA-Boston, CA-Sacramento, MO-St. Louis, UT-Salt Lake City, TX-San Antonio, CA-San Diego, CA-San Francisco, CA-Silicon Valley, PR-San Juan, WA-Seattle, SC-Spartanburg, NY-Albany, CT-Stamford, GA-Atlanta, OH-Toledo, TX-Austin, DC-Washington, CO-Denver, IA-Des Moines, MI-Detroit, NY-Buffalo, NJ-Florham Park, TX-Houston, MI-Grand Rapids, IN-Indianapolis, FL-Jacksonville, MO-Kansas City, NV-Las Vegas, AR-Little Rock, CA-Los Angeles, KY-Louisville, AL-Birmingham, AR-Fayetteville, NY-Melville, FL-Miami, WI-Milwaukee, MN-Minneapolis, TN-Nashville, US-Hybrid, LA-New Orleans, NY-New York, OK-Oklahoma City, PA-Philadelphia, AZ-Phoenix, PA-Pittsburgh, OR-Portland

The Opportunity

As part of the Life Annuity Group Benefits Insurance team you lead the creation and implementation of impactful Insurance initiatives. As a Senior Manager you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for building trust with multi-level teams and stakeholders through open and honest conversation, motivating and coaching teams to solve complex problems.

Responsibilities

• Lead the development and execution of Insurance initiatives
• Drive project success through senior client interactions
• Innovate and improve processes to maintain operational excellence
• Build trust with teams and stakeholders through transparent communication
• Motivate and coach teams to address and resolve complex issues
• Apply strategic thinking to deliver impactful results
• Maintain a focus on achieving top-quality outcomes
• Foster a collaborative and inclusive team environment

What You Must Have

• Bachelor's Degree
• 7 years of combined experience in Consulting and the Insurance industry

What Sets You Apart

• Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred
• Proven success in operationalizing business strategies
• Proficiency in transforming chain functions
• Client relationship and network building skills
• Experience in quantitative and qualitative benchmarking
• Ability to manage complex business initiatives
• Proficiency in insurance technology and analytics
• Leadership and team-building abilities