Lieutenant- Protective Services

About the Role

Join Criminal Investigation as a Lieutenant, Protective Services. Oversee and direct daily security operations to ensure the safety of employees, facilities, critical assets, and treasury functions. Provide leadership and supervision to personnel, manage staffing and resource allocation, and ensure consistent operational readiness. Conduct risk assessments, coordinate security planning, and collaborate with internal and external stakeholders to maintain a secure environment.

Responsibilities

• Supervise and coordinate staff activities, including scheduling, performance monitoring, and operational direction.
• Develop and manage staffing plans, shift schedules, and personnel assignments.
• Provide leadership, mentoring, and professional development for assigned personnel.
• Conduct and review risk assessments, facility surveys, and operational reviews.
• Coordinate security operations for special events and organizational functions.
• Serve as a liaison with law enforcement agencies and security partners.
• Prepare reports, memoranda, security plans, and after-action reviews.
• Assist in developing and implementing security policies and procedures.
• Manage equipment, inventory, and resource allocation for security missions.
• Analyze security processes and recommend operational improvements.

Requirements

• Bachelor's degree from an accredited college or university.
• Four (4) years of experience in protective services, corporate security, physical security operations, emergency response, or related public safety functions, with progressively responsible leadership and supervisory experience.
• Formal leadership or management training is preferred.
• Satisfactory service in the career progression position immediately preceding the position of Lieutenant.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree in criminal justice, security management, public administration, emergency management, or a related field (preferred).
• Experience conducting risk assessments, security planning, incident review, and operational readiness evaluations.
• Experience coordinating security operations, personnel scheduling, and multi-agency collaboration.
• Experience delivering or coordinating training programs related to security, emergency preparedness, or threat/risk assessment.

Substitutions

One additional year of experience in protective services, corporate security, physical security operations, emergency response, or related public safety functions may substitute for thirty semester hours of educational requirement, with a maximum substitution of 120 semester hours (four years).

Licenses and Certifications

• Professional certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional) are preferred but not required.
• TCOLE License Required; An advanced peace officer certification (or higher) from the Texas Commission on Law Enforcement is preferred.
• Valid Texas (or state of residency) driver's license and a satisfactory driving record.

Knowledge

• Physical security operations, facility protection strategies, and risk-assessment methodologies.
• Organizational policies, security protocols, and regulatory compliance requirements.
• Operational planning, staffing models, and resource allocation in a 24/7 protective services environment.
• Training development principles and best practices for emergency response and security operations.

Skills

• Supervising, mentoring, coaching, and evaluating personnel.
• Coordinating and directing daily security operations and managing workflow.
• Reviewing security assessments, incident reports, and operational plans for compliance.
• Communicating effectively with staff, leadership, and stakeholders.

Abilities

• Lead personnel and maintain operational readiness.
• Assess risks, identify vulnerabilities, and recommend security improvements.
• Interpret and implement policies and procedures consistently.
• Manage multiple tasks, respond to emergencies, and adapt to dynamic needs.

Schedule

Monday through Friday, 40 hours a week with occasional evening, weekend hours, and holidays. Hours may change based on business need.

Travel

This position requires 50% work-related travel. Employees must be able to operate a motor vehicle safely and maintain eligibility to drive throughout employment.