LICSW Supervisor

About the Role

The LICSW Supervisor provides short-term, intensive clinical intervention, care planning, and leadership for a dynamic, rotating caseload of members requiring elevated psychosocial support and targeted intervention. This position receives internal referrals directly from RN Case Managers and offers rapid short-term stabilization through home visits, comprehensive social service care planning, advanced benefits management, and community resource linkage. Additionally, the LICSW Supervisor provides direct administrative and clinical supervision to Community Health Workers (CHW).

Responsibilities

• Develops, implements, and monitors comprehensive, short-term care plans designed to address acute behavioral health and complex social service needs.
• Evaluates and accepts internal clinical referrals from RN Case Managers for members experiencing severe environmental, financial, or psychosocial barriers.
• Conducts regular home visits across the designated service area to assess safety, environment, and social needs.
• Facilitates a safe transition away from social work services, returning care to the primary RN Case Manager as localized social and emotional stability is achieved.
• Directly targets critical social needs including housing instability, food insecurity, utility shut-offs, and environmental safety.
• Advocates for member rights, health equity, and cultural preferences within the Interdisciplinary Care Team (ICT) and regional healthcare systems.
• Guides members through complex state and federal benefit landscapes, assisting them to secure, maintain, or maximize MassHealth, Medicare, SNAP, fuel assistance, and other critical entitlement programs.
• Maps and links members to vital community resources, including Elder Protective Services, Aging Services Access Points (ASAPs), and community mental health clinics.
• Supervises, mentors, and evaluates Community Health Workers (CHWs) dedicated to field-based and telephonic member support.
• Directs CHW staff in executing tasks related to SDOH support, gathering documents, application submission, and resource follow-up.
• Recruits, develops, mentors, and motivates staff; initiates and communicates personnel actions including employment, termination, performance reviews, salary reviews, and disciplinary actions.
• Frequent local travel required.
• Performs other duties as assigned.

Requirements

• Licensed Independent Clinical Social Worker (LICSW) from an accredited institution.
• Current, active, and unrestricted LICSW license in the Commonwealth of Massachusetts.
• Minimum of 5 years of clinical social work experience dedicated to working with the 65+ older adult/geriatric population.
• Bilingual fluency in English and Spanish is highly preferred.
• Reliable transportation.
• COVID vaccination preferred.

Pay

$85,000 - $105,000 yearly salary.