Licensing Specialist

Duties and Responsibilities

• Ensures that state licenses are obtained and maintained for all positions that require a license.
• Completes applications/renewal forms and instructions for completion and ensures accuracy prior to submitting for processing.
• SUBMITTERS SUBMISSION OF RENEWAL FORMS AND MISCELLANEOUS CORRESPONDENCE.
• RECEIVES, RESEARCHES, AND RESPONDS TO INCOMING QUESTIONS/COMPLAINTS; PROVIDES INFORMATION, EXPLAINS POLICIES AND PROCEDURES.
• Maintains and or creates files/record keeping systems for individual licensing.
• PERFORMS OTHER CLERICAL DUTIES SUCH AS FILING, FAXING, COPYING, ETC.
• TRACKS APPLICATION AND RENEWAL STATUS AND FOLLOWS UP ON ISSUES, CONFLICTS AND PROBLEMS.
• USES INTERNAL PROGRAMS, AND INTERNET SITES FOR RECORDING AND VERIFING LICENSE STATUS.
• RESPONDS TO LICENSING INQUIRIES FROM COMPANY AND INDUSTRY CONTACTS.
• PARTICIPATES IN LEGAL RESEARCH AND COMMUNICATES REQUIREMENTS/RESTRICTIONS TO THE APPROPRIATE TEAMS.
• MANTAINS LICENSING FILES AND THE INTEGRITY OF THE LICENSING DATABASE.
• AFFORDS ASSISTANCE WITH SPECIAL PROJECTS AS INITIATED AND SUPERVISED BY MANAGER.
• AFFORDS PERFORMANCE OF OTHER DUTIES AND PROJECTS AS ASSIGNED AND APPROVED BY THE LICENSING MANAGER AND LEADERSHIP.

Knowledge, Skills, and Abilities

• KNOWLEDGE OF RELEVANT FEDERAL AND STATE LICENSING LAWS AND REGULATIONS.
• KNOWLEDGE OF AND A PROFICIENCY IN USING COMPUTER AND MICROSOFT OFFICE APPLICATIONS (WORD, EXCEL, ACCESS, OUTLOOK), AND INTERNET.
• KNOWLEDGE OF ORGANIZATION’S PRODUCTS, POLICIES AND PROCEDURES, AND THE RESPECTIVE FUNCTIONS OF THE DEPARTMENTS.
• EXCELLENT CUSTOMER SERVICE SKILLS.
• MUST BE VERY ORGANIZED AND DETAIL ORIENTED.
• REQUIRES CONTINUOUS USE OF DISCRETION, CREATIVITY, INDEPENDENT JUDGMENT AND/OR INDEPENDENT ACTION.
• SELF-MOTIVATED WITH A PROFESSIONAL ATTITUDE.
• EXCELLENT COMMUNICATION AND LISTENING SKILLS.
• EXCELLENT TEAMBUILDING, CUSTOMER SERVICE, AND INTERPERSONAL SKILLS.
• STRONG TYPING AND DATA ENTRY SKILLS.

Physical Demands

• REGULARLY REQUIRED TO SIT AND TWIST.
• USE HANDS TO HANDLE, PUSH, PULL OR FEEL.
• REACH WITH HANDS AND ARMS.
• TALK AND HEAR.
• FREQUENTLY REQUIRED TO STAND AND WALK.
• REGULARLY LIFT AND/OR MOVE UP TO 10 POUNDS AND OCCASIONALLY LIFT AND/OR MOVE UP TO 25 POUNDS.
• REQUIRES ABILITY TO USE OFFICE EQUIPMENT.
• REQUIRES ABILITY TO USE DISCRETION AND PROBLEM ANALYSIS.
• REQUIRES ABILITY TO WORK EFFECTIVELY WITH OTHERS.
• REQUIRES ABILITY TO WORK AS PART OF A DYNAMIC TEAM AND BE FLEXIBLE.
• REQUIRES ABILITY AND WILLINGNESS TO MAKE KEY CONTRIBUTIONS TO THE GROWTH OF THE BUSINESS.
• REQUIRES ABILITY TO RESPOND TO COMMON INQUIRIES OR COMPLAINTS FROM CUSTOMERS, REGULATORY AGENCIES, OR MEMBERS OF THE BUSINESS COMMUNITY.
• REQUIRES ABILITY TO PRESENT INFORMATION TO TOP MANAGEMENT, PUBLIC GROUPS, AND/OR BOARDS OF DIRECTORS.
• REQUIRES ABILITY TO CALCULATE FIGURES AND AMOUNTS SUCH AS DISCOUNTS, INTEREST, COMMISSIONS, PROPORTIONS, PERCENTAGES, RATIOS, AREA, CIRCUMFERENCE, AND VOLUME.
• REQUIRES ABILITY TO APPLY CONCEPTS OF BASIC ALGEBRA, AND TO DRAW AND INTERPRET GRAPHS.
• REQUIRES ABILITY TO SOLVE PRACTICAL PROBLEMS AND DEAL WITH A VARIETY OF CONCRETE VARIABLES IN SITUATIONS WHERE ONLY LIMITED STANDARDIZATION EXISTS.
• REQUIRES ABILITY TO PREPARE MEMOS, REPORTS, AND ESSAYS USING PROPER PUNCTUATION, SPELLING, AND GRAMMAR.
• REQUIRES ABILITY TO INTERPRET A VARIETY OF INSTRUCTIONS FURNISHED IN WRITTEN, ORAL, DIAGRAM, OR SCHEDULE FORM.

Work Environment

• NORMAL OFFICE ENVIRONMENT.