Licensing Specialist

Duties and Responsibilities

• Ensures that state licenses are obtained and maintained for all positions that require a license.
• Completes applications/renewal forms and instructions for completion and ensures accuracy prior to submitting for processing.
• SUBMITTERS SUBMISSIONS AND MISCELLANEOUS CORRESPONDENCE.
• RECEIVES, RESEARCHES, AND RESPONDS TO INCOMING QUESTIONS/COMPLAINTS; PROVIDES INFORMATION, EXPLAINS POLICIES AND PROCEDURES.
• Maintains and or creates files/record keeping systems for individual licensing.
• PERFORMS OTHER CLERICAL DUTIES SUCH AS FILING, FAXING, COPYING, ETC.
• TRACKS APPLICATION AND RENEWAL STATUS AND FOLLOW UP ON ISSUES, CONFLICTS AND PROBLEMS.
• USES INTERNAL PROGRAMS, AND INTERNET SITES FOR RECORDING AND VERIFYING LICENSE STATUS.
• RESPONDS TO LICENSING INQUIRIES FROM COMPANY AND INDUSTRY CONTACTS.
• PARTICIPATES IN LEGAL RESEARCH AND COMMUNICATE REQUIREMENTS/RESTRICTIONS TO THE APPROPRIATE TEAMS.
• MANTAINS LICENSING FILES AND THE INTEGRITY OF THE LICENSING DATABASE.
• AID WITH SPECIAL PROJECTS AS INITIATED AND SUPERVISED BY MANAGER.
• PERFORMS ALL OTHER DUTIES AND PROJECTS AS ASSIGNED AND APPROVED BY THE LICENSING MANAGER AND LEADERSHIP.

  Knowledge, Skills, and Abilities

  • KNOWLEDGE OF RELEVANT FEDERAL AND STATE LICENSING LAWS AND REGULATIONS.
  • KNOWLEDGE OF AND A PROFICIENCY IN USING COMPUTER AND MICROSOFT OFFICE APPLICATIONS (WORD, EXCEL, ACCESS, OUTLOOK), AND INTERNET.
  • KNOWLEDGE OF ORGANIZATION’S PRODUCTS, POLICIES AND PROCEDURES, AND THE RESPECTIVE FUNCTIONS OF THE DEPARTMENTS.
  • EXCELLENT CUSTOMER SERVICE SKILLS.
  • MUST BE VERY ORGANIZED AND DETAIL ORIENTED.
  • REQUIRES CONTINUOUS USE OF DISCRETION, CREATIVITY, INDEPENDENT JUDGMENT AND/OR INDEPENDENT ACTION.
  • SELF-MOTIVATED WITH A PROFESSIONAL ATTITUDE.
  • EXCELLENT COMMUNICATION AND LISTENING SKILLS.
  • EXCELLENT TEAMBUILDING, CUSTOMER SERVICE, AND INTERPERSONAL SKILLS.
  • STRONG TYPING AND DATA ENTRY SKILLS.

    Physical Demands

    • REGULARLY REQUIRED TO SIT AND TWIST.
    • USE HANDS TO HANDLE, PUSH, PULL OR FEEL.
    • REACH WITH HANDS AND ARMS.
    • TALK AND HEAR.
    • FREQUENTLY REQUIRED TO STAND AND WALK.
    • REGULARLY LIFT AND/OR MOVE UP TO 10 POUNDS AND OCCASIONALLY LIFT AND/OR MOVE UP TO 25 POUNDS.
    • Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
    • The noise level in the work environment is usually moderate.
    • NORMAL OFFICE ENVIRONMENT.

      Minimum Qualifications

      • HIGH SCHOOL DIPLOMA OR GENERAL EDUCATION DEGREE (GED).
      • SOME COLLEGE AND SIX MONTHS EXPERIENCE GATHERING INFORMATION FROM VARIOUS BUSINESSES OR GOVERNMENTAL ENTITIES AND FOLLOWING THEIR PROCEDURES FOR SPECIFIC DOCUMENTS PREFERRED.

        Pay and Benefits Disclosure

        • The pay range for this role is $14.90 - $24.84 an hour and is based on experience and qualifications.
        • We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
        • EARN UP TO 120 HOURS IN YOUR FIRST YEAR.
        • Your accrual rate increases after your first year.
        • We also offer 6 paid holidays.
        • Anticpated application close date July 19th, 2026.
        • In the event a position is commission-based, compensation is solely based on the individual’s sales volume.
        • This applies only to commission roles.
        • Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
        • Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
        • ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.