Licensing Manager

About the role

Lucky Lincoln Gaming is one of the largest Video Gaming Terminal Operators in Illinois, operating hundreds of licensed locations across the state. Licensing is a strategic capability that directly enables our growth. Every application submitted, renewal completed, and regulatory milestone achieved supports our ability to expand and operate successfully.

Responsibilities

• Own the end-to-end lifecycle of state and municipal licensing, renewals, amendments, and regulatory filings across multiple jurisdictions.
• Manage Illinois Gaming Board applications, local and state renewals, DOJ registrations, liquor licensing, municipal licensing, and related regulatory documentation.
• Cook up licensing activities across Operations, Accounting, Real Estate, Legal, Sales, and external agencies.
• Maintain comprehensive licensing calendars, renewal schedules, and audit-ready documentation.
• Track multiple concurrent licensing projects while proactively identifying risks, resolving bottlenecks, and ensuring deadlines are met.
• Develop, organize, and continuously improve standardized licensing documentation and workflows.
• Utilize document management systems and AI-enabled productivity tools to improve efficiency and consistency.
• Serve as the primary internal resource for licensing status, documentation, and milestone tracking.
• Escalate regulatory risks or interpretation questions to executive leadership when appropriate.
• Support future expansion into new jurisdictions by developing scalable licensing processes.

Qualifications

• 3–5 years of experience managing licensing, permitting, regulatory applications, or comparable documentation within a highly regulated industry (gaming, cannabis, healthcare, financial services, utilities, or similar).
• Experience owning application processes from initial preparation through submission, approval, and renewal.
• Strong document management experience, including assembling, organizing, tracking, and updating complex regulatory packages.
• Demonstrated ability to operate with a high sense of urgency in a deadline-driven environment.
• Comfortable making judgment calls on priorities, escalating issues, and driving work forward with minimal direction.
• Flexible, coachable, and able to adapt quickly as business needs or regulations change.
• Experience coordinating multiple concurrent projects and cross-functional stakeholders.
• Strong written communication and organizational skills.
• Proficiency with Microsoft Office, Google Workspace, document management systems, and AI-enabled productivity tools.
• Able to obtain required Illinois Gaming Board credentials.
• Notary Public certification (or willingness to obtain within 90 days).

Pay

$80,000–$100,000 base salary, with flexibility for candidates bringing advanced regulatory, licensing, or legal operations expertise.