Licensed Vocational Nurse (LVN)

Position Summary

As a Licensed Vocational Nurse (LVN) with Frontier, you will work alongside the Primary Care Provider (PCP) and Medical Assistant (MA) as the clinical connective tissue keeping the clinic running smoothly for members, triaging calls, texts, emails, and walk-ins. You will also triage acute same-day needs within scope, and supporting the MA team with phlebotomy, injections, IVs, and procedure setup. This role will not have direct reports, but will act as a key point of clinical coordination and delegation for the team and the clinic.

Key Responsibilities

• Serve as the clinic's primary triage resource — assess symptoms via phone, text, email, and walk-ins; route to same-day visit, PCP escalation, self-care, or emergency services
• Evaluate/triage acute, same-day needs within LVN scope (assessments, wound checks, dressing changes); escalate to PCP when needed; document all interactions in the EHR
• Support the MA with phlebotomy, IV placement, injections (IM/SQ), point-of-care testing, and procedure/chairside assistance
• Support coverage as needed for continuity of care, help manage clinical supply/medication inventory, and provide clinical supervision and support for the MAs

Required Qualifications

• Active, unencumbered Texas Licensed Vocational Nurse (LVN) license in good standing
• Minimum of 3 years of experience in a clinic setting (primary care/family practice preferred)
• Hands-on experience triaging patients across phone, email, text, and in-person channels with the ability to remain calm, organized, and solutions-focused in a fast paced environment
• Proficiency in phlebotomy, IV placement, injections (IM/SQ), and point-of-care testing (a skills assessment will be conducted as part of the interview process)
• Exceptional customer service/communication skills
• EMR/EHR and scheduling software proficiency
• Active BLS certification (or obtain within 30 days)
• Experience delegating without formal authority

Physical Requirements

• Ability to sit, stand, and move throughout the clinic as needed
• Ability to use standard office equipment, including computers, phones, and printers
• Ability to occasionally lift or move up to 20 pounds

Preferred Qualifications

• Direct primary care (DPC), concierge and/or membership-based clinic experience
• Bilingual (English/Spanish)
• Experience across the lifespan (pediatric–geriatric)
• Experience mentoring and/or training MAs
• Procedural training including EKGs, wound care, assisting with in office procedures (women’s health, men’s health)

Benefits

• Medical, dental, and vision insurance
• Frontier Membership for you and your immediate family
• Voluntary insurance: short-term disability, long-term disability, life insurance, and other supplemental insurances
• 401(k) plan, with free access to financial wellness platforms offering financial advisors and personal finance tools
• Paid time off policy, including up to 5 unplanned days off per year
• 9 additional company holidays
• Parental leave policies