Licensed Sales Manager (11-8PM CST Shift)

Founded In 2016, Kin Is a Remote-first Employer With Kinfolk Across More Than 35 States. We Serve Customers In 13 States (and Counting).

Responsibilities

• Developing and implementing strategic sales plans to achieve company goals and exceed daily, weekly, and monthly quotas.
• Thoughtfully coaching, empowering, and engaging 12-14 diverse Kin Sales Agents in a "call-center" environment.
• Meting/exceeding target performance plan and objective standards for our agents.
• Providing data reporting, analysis, and tracking of team sales performance and individual Agent performance.
• Establishing productive and professional relationships with key personnel in other departments.
• Collaborating with cross-functional teams to drive product development and enhancements.
• Developing and implementing new sales initiatives, strategies, and programs to help drive production.
• Assisting in recruiting, interviewing, onboarding, and training of new Sales Agents.

Requirements

• 5+ years of sales experience with 2+ years of managing Sales Agents.
• Absent an active Property and Casualty (P&C) or Personal Lines (PL) license, you must possess one.
• Consistent track record of meeting and exceeding sales goals and performance metrics.
• Mastery of the insurance sales process from beginning to end with the ability to train and enhance internal processes.
• Proficiency with sales software (CRM), reporting tools, and using data to help drive decisions.
• Dedication to understanding agent and customer needs and delivering tailored solutions that focus on both needs.

Qualifications

• Ability to acclimate to Kin’s systems, tools, and processes while successfully overseeing a group of experienced insurance Sales Agents.
• Capability to consistently understand, explain, and drive call-center metrics while finding coaching opportunities, celebrating team wins, and ensuring customer satisfaction.

Benefits

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level.
• 401(k) with company match up to 4% of eligible earnings.
• Multiple medical plan options, plus dental and vision coverage.
• Company-funded HSA contributions (based on medical plan selection).
• Company-paid life insurance and short-term disability.

Shift & Training Requirements

• Monday - Friday, must be available to fulfill our 11:00 AM - 8:00 PM CST.
• A rotating Saturday shift will be required every 4–6 weeks.

How We Hire

• We believe a great hiring experience should be clear, respectful, and human. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.

Where We Work

• We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.
• For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.
• For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI.