Part Time Sales Manager - 24 hours

PURPOSE OF POSITION

Responsible for the solicitation and management of designated market(s) to ensure all financial and sales goals are achieved or exceeded.

ESSENTIAL FUNCTIONS

• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
• Carry out hotel site inspections, entertain both in-house and off-property, and maintain thorough follow-up methods.
• Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.
• Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
• Attend meetings including, but not limited to, pre-convention, business review, management, departmental and any other meetings deemed necessary to your position.
• Handle account details and coordinate final arrangements.
• Responsible for a monetary goal to be mutually agreed upon by the Director of Sales and Marketing, General Manager and the Vice President of Sales and Marketing/Revenue Generation.
• Communicate all special needs and changes to the staff responsible for ensuring completion of requirements.
• Know the function space and how it works in detail along with appropriate set-ups and turn times.
• Ensure guest satisfaction by following up after events with thank you letters and comment cards effectively and accurately communicate over the phone and take correct messages.

POSITION REQUIREMENTS

• A high school diploma or equivalent required, Four-year college degree preferred, however, any combination of education and training within hotel sales and/or event planning may also be considered.
• Prior sales experience preferred.
• Basic mathematical skills that allow for calculation of room blocks, function costs and estimated checks.
• Flexibility to work varying schedules to reflect the business needs of the hotel and oversight of events.
• Ability to effectively handle guest and employee concerns in a friendly and positive manner.
• Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
• Ability to sit, stand and move throughout to perform essential job functions.
• High degree of accuracy and detail orientation.
• Promptly respond to requests for information on hotel facilities and menus.
• Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to access and accurately input information.
• Thorough knowledge of Microsoft Word and Excel is required, knowledge of Marriott systems is preferred.
• Must have excellent telephone etiquette skills.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Strong knowledge of market segments.
• Excellent analytical skills.
• Mathematical skills that allow for calculation of room blocks, average rates, budgets, and forecast information.
• Ability to travel.
• Reliable transportation required for outside sales calls.
• Ability to meet departmental/hotel financial and sales objectives.

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.