Licensed Practical Nurse/Medical Home Coordinator

About the role

At TriHealth, our Licensed Practical Nurses in physician offices play an essential role in creating positive patient experiences and supporting high‑quality primary and specialty care. When you join us, you become part of a trusted, people‑first health system where your clinical skills, compassion, and commitment to patients truly matter.

Location

5861 Cinema Dr, Milford, OH 4515

Schedule

Full time, day shift

Incentives & Benefits

• Competitive shift differentials
• Opportunities for professional growth
• Comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement

Minimum Job Requirements

• Graduate of an approved technical, professional, or vocational program in Healthcare
• Healthcare clinical experience preferred in physician practice or related field
• Equivalent experience accepted in lieu of degree
• Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)
• Medical office flow, especially the clerical/front office tasks
• Ability to make quick decisions based on well thought out consequences/results
• Knowledge of EMR, practice management software, and medical coding/billing strongly encouraged
• 3–4 years experience

Responsibilities

• Coordinates primary care rooming, clinical procedures, and both adult and pediatric patient care, including immunizations, venipuncture, point‑of‑care testing, and retinal imaging
• Follows scheduling decision trees, protocols, and policies while ensuring proper use of clinical equipment
• Documents all aspects of care accurately, including clinical calls, rooming questions, procedures, orders, prescriptions, pharmacy coordination, and workflow tasks; manages MyChart and patient messages in a timely manner
• Participates in patient‑centered medical home activities by reviewing charts for gaps in care, supporting outreach, completing pre‑visit planning, attending daily huddles, and promoting wellness and prevention
• Applies knowledge of population health and value‑based care, using quality metrics for wellness and chronic disease management, identifying at‑risk patients, and completing required training
• Supports longitudinal patient care through post‑ED and post‑inpatient outreach, thorough documentation, and collaboration with RNs, Social Workers, CHWs, and pharmacists; provides basic community resource guidance
• Educates and coaches patients on wellness and chronic disease management, helping facilitate follow‑up appointments, referrals, and ongoing care coordination

Working Conditions

• Climbing – Occasionally
• Concentrating – Consistently
• Hearing: Conversation – Frequently
• Interpersonal Communication – Consistently
• Kneeling – Occasionally
• Lifting <10 Lbs – Consistently
• Lifting 50+ Lbs – Occasionally
• Lifting 11–50 Lbs – Rarely
• Pulling – Occasionally
• Pushing – Occasionally
• Reaching – Consistently
• Reading – Consistently
• Sitting – Consistently
• Standing – Frequently
• Stooping – Occasionally
• Thinking/Reasoning – Consistently
• Use of Hands – Consistently
• Color Vision – Consistently
• Walking – Consistently