Licensed Practical Nurse (LPN) – Provider Support & Clinical Coordinator

Key Responsibilities

• Partner closely with assigned physicians and advanced practice providers to support efficient daily clinical operations.
• Function as a clinical scribe during patient visits, accurately documenting encounters within the electronic medical record (EMR).
• Anticipate provider needs to improve workflow efficiency and maintain continuity of patient care.
• Review and prepare patient charts prior to appointments, ensuring records are complete and identifying outstanding clinical needs.
• Scrub provider schedules to identify care gaps, overdue preventive services, referrals, testing, and follow-up requirements.
• Assist with provider inbox management by prioritizing and completing clinical tasks in a timely manner.
• Support medication management, including refill requests, prior authorizations, prescription questions, and medication-related follow-up.
• Review laboratory, imaging, and specialty reports for appropriate routing and provider action.
• Maintain accuracy while managing multiple priorities in a high-volume clinical environment.
• Coordinate referrals, specialty appointments, diagnostic testing, and outside medical records.
• Facilitate communication between patients, providers, specialists, pharmacies, and ancillary healthcare organizations.
• Assist with reviewing, organizing, indexing, and labeling incoming clinical documentation within the EMR.
• Ensure timely completion and routing of provider tasks, patient messages, test results, and clinical documentation.
• Support continuity of care by helping patients navigate recommended follow-up care and treatment plans.
• Provide clinical support and coverage for Medical Assistants and nursing staff as needed.
• Collaborate effectively with providers, nurses, medical assistants, care management teams, and administrative staff.
• Adapt to changing patient volumes, provider schedules, and evolving clinical priorities.
• Maintain professionalism while working with diverse communication styles and interdisciplinary teams.
• Foster a positive, collaborative, patient-centered work environment focused on delivering exceptional care.

Qualifications

• Current Licensed Practical Nurse (LPN) license in the Commonwealth of Massachusetts.
• Previous experience in primary care, family medicine, or ambulatory care preferred.
• Experience with electronic medical records; Athenahealth experience preferred.
• Strong understanding of clinical workflows, care coordination, and provider support.
• Excellent organizational, multitasking, and time management skills.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently while collaborating effectively with providers and multidisciplinary teams.
• Demonstrated critical thinking, attention to detail, and adaptability in a fast-paced clinical environment.

About MFM Health

MFM Health is dedicated to making lives meaningfully better through quality, comprehensive, and compassionate care. We are committed to hiring passionate individuals who are motivated to succeed in a collaborative, patient-centric culture. We offer excellent benefits, top-notch training, and a vibrant work environment. Join us as we continue to grow, investing in our people, programs, and technology to deliver legendary patient service and further our reputation as the provider, practice, and employer of choice!