Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)

Essential Functions

• Demonstrate basic knowledge of Pharmacology and medication administration techniques per facility protocols, and state regulations, as prescribe by PACT Provider.
• Work with the PACT team to check-in/check-out patients.
• Participate in all staff meetings and PACT huddles.
• Observe patients and report adverse reactions to medications, treatment or physical/mental condition.
• Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.
• Perform a range of nursing procedures, including dressing changes, suture removal, oxygen administration, wound irrigation, catheterization, injection administration and venipunctures.
• Prepare patients for laboratory procedures and examinations by providing information and instructions, while assisting the Primary Care Provider and RN Care Manager upon request.
• Set up and operate therapeutic and emergency equipment, including monitor, EKG, oxygen, automatic electronic defibrillator (AED), and portable suction.
• Maintain universal precautions and infection control practices.
• Assist support staff as needed.
• Document all pertinent patient information in their medical records and VISTA to demonstrate quality care delivery and promote continuity of care.
• Assist in maintaining the VISTA (Veteran Health Information Systems and Technology Architecture) clinic reminder tracking system current for each enrolled patient.
• Document all pertinent information and completes the VISTA Clinical Reminder Program as outlined by the site-specific VAMC for compliance of the Directors Performance Measures.
• Assist in scheduling patients for initial and follow up appointments in accordance to the VA access standards and the patient's medical necessity.
• Assure patients' are informed regarding their plan of care, including lab and diagnostic test results as needed.
• Provide health educational, materials and resources to patients and their families for informational purposes.
• Participate in the ongoing Performance Improvement Program between HNFS, its Subcontractor(s), and the VAMC.
• Aid in ensuring that all required reports are completed in an accurate and complete fashion.
• Aid the CBOC Clinic Manager (either PA/NP or RN Care Manager) in maintaining the clinic compliant with all federal, state, local, JCAHO, OSHA, Veteran Affairs, STG VA Program and Subcontractor safety and operational regulations, directives and standards.
• Aid the RN Care Manager in ensuring all patient information on access/wait time documentation is complete and accurate.
• Maintain confidentiality of all information and support patients' privacy, rights, and safety.
• Applies the basic concepts of customer service techniques, cultural diversity and age-specific characteristics.
• Document patient reminders, clinical reminders, clinical interaction and closes encounters, answering questions, and perform other duties as needed to ensure a beneficial visit, online activity and/ or training and support of the PACT team.
• Make follow up visits.
• Provide general clerical/administrative support coordination work for the unit.
• Perform other work related duties as assigned.

Required Skills

• Minimum of two (2) years of current clinical experience working in a similar environment. Outpatient clinical and/or other hospital experience preferred (Medical-Surgical, Intensive Care Unit, Emergency Room, or other hospital experience preferred).
• Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care.
• Thorough knowledge of the variations in anatomy.
• Knowledge and ability to apply the practical nursing principles, procedures and techniques.
• Ability to assess patient condition, recognizes adverse signs and symptoms, and reacts swiftly in emergency situations.
• Ability to follow orders and works under close supervision, while demonstrating initiative and independence.
• Ability to provide, as directed by the provider, individualized and group counseling, guidance, and health instruction with the focus on disease prevention and health maintenance.
• Ability to provide educational material to patients and/or families regarding proper home health care activities, such as giving injections, taking blood pressures, changing wound dressings, etc.
• Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.
• Knowledge of the basic concepts of customer service technique related to age-specific population.
• Effective verbal and written communication skills along with proper telephone etiquette.
• Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary Care Practice.
• Excellent customer service skills.
• Knowledge of Microsoft Office Software, Electronic Medical Records and computer maneuverability.
• Must have exceptional diplomatic communication skills and experience in handling difficult customer situations.
• Must be detailed oriented and have the ability to multi-task.

Required Experience

• LPN from an accredited nursing school.
• Current and unrestricted nursing license in the state in which the LPN/LVN practices.
• Retail and maintain a current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS) from AHA or MTN

Working Conditions/Physical Requirements

• Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Work is normally performed in a typical interior/office work environment.
• Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.

Benefits

• Competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

About STGi

• STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients.
• We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.