Licensed Practical Nurse (CA license required) - Hiring in New Mexico

About the role

We're looking for a Clinical Navigator (Licensed Practical Nurse) to join our team. This role involves delivering virtual chronic care support for Medicare patients enrolled in Cadence care programs.

Responsibilities

• Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including type 2 diabetes, hypertension, and cardiovascular disease.
• Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals.
• Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change.
• Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and execute care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision.
• Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools.
• Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care (including social needs) and connect patients with resources or internal support pathways.
• Collaborate in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack, and contribute feedback to improve workflows in a fast-moving, change-oriented environment.

Requirements

• An active compact multi-state LPN/LVN license in the state where you currently reside is required.
• At least 5 years of clinical experience as a Licensed Practical Nurse is required.
• Remote work readiness (including stable high-speed WiFi) is required.
• An active CA state LVN license is required.
• Fluency in Spanish is preferred.
• Experience providing patient education and support to individuals managing chronic conditions is preferred.
• Fluency with AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms) and the ability to speak credibly with providers and patients about where AI supports care delivery and where human judgment remains non-negotiable.

Qualifications

• Biased toward action - you bring clinical authority to every interaction, make the call when it counts, and take ownership of outcomes.

Skills

• Skilled in patient education, coaching, and care coordination - you meet patients where they are in life, considering their age, lifestyle, and diet.
• Disciplined in documentation and follow-through, with the attention to detail required for accurate clinical records in a remote environment.
• Reliable and consistent in schedule adherence, with the interpersonal communication skills to build trust with patients over the phone.
• Comfortable working independently in a remote, fast-paced environment with evolving workflows, and tech-savvy enough to navigate and troubleshoot multiple systems simultaneously while keeping patients engaged.

Benefits & Perks

• Competitive pay & equity
• Comprehensive health coverage: Medical, dental & vision
• Paid time off
• 401k plan + matching
• Home office stipend