Licensed Optician-Northridge, CA-LensCrafters
Major Duties & Responsibilities
Welcome all customers, set expectations with customers
Custom fit glasses & precisely place prescription in lenses
Acts as a leader in optical acumen
Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
Assists team with complex product needs & prescriptions
Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
Ability to multi-task, prioritize & manage time with competing priorities
Strive to achieve exceptional results on Brand KPIs & competencies
Take pride in store appearance, help to keep store clean, attractive & organized
Inform management of safety opportunities; demonstrates safe work practices
Resourceful, self-motivated with a desire for continual learning, improvement & results
Adhere to company policies & procedure, including discounts, promotions & inventory management
Basic Qualifications
- High School graduate or equivalent
- State Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
PREFERRED QUALIFICATIONS
- Previous customer service & retail experience
Total Rewards
LensCrafters offers a comprehensive Total Rewards package including competitive pay, benefits, and incentives. Pay range is $25.02 - $39.02 per hour. Additional benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
About the Role
LensCrafters is a place for visionaries. We believe in pairing state-of-the-art technology with a personalized approach to eye care. Our mission is to help people see the joy in life by providing high-quality care and exceptional customer experiences.
Store Information
Store #: 000087
Location: Northridge, CA, US, 91324
Company Information
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products. EssilorLuxottica is committed to diversity, equity, and inclusion, and is an Equal Opportunity Employer.