Licensed Optician - market and main

About the role

Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars. This role involves helping customers meet all of their eyewear needs, delivering extraordinary customer service, and expanding your skill set with career-advancing resources and benefits.

Responsibilities

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Requirements

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
• Dedicated to going above-and-beyond to make customers (and your teammates!) happy
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded-you're constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Qualifications

The ideal candidate is a lifelong learner who's eager to help Warby Parker grow. Sound a lot like you? Wonderful-read on!

Skills

Our ideal candidate possesses a strong background in optics, excellent communication skills, and a passion for customer service. They should also have the ability to work independently and collaboratively within a team setting.

Benefits

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes a competitive base salary/hourly rate, as well as variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

Some benefits of working at Warby Parker for full-time employees include:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid holidays
• Paid vacation days
• Roth 401(k) retirement savings plan
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear

Some benefits of working at Warby Parker for part-time employees include:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave

Pay

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

Schedule

Warby Parker offers a flexible schedule to accommodate the needs of its employees. Full-time employees accrue 1 hour of paid sick leave for every 26 hours worked, receive 5 paid holidays, and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). Part-time employees accrue 1 hour of paid sick leave for every 30 hours worked.

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.