Licensed Optician - General Manager

Job Description

Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
Partner with the Doctor to ensure every patient receives the highest level of care.
Conduct store audits and uphold quality, merchandising, and service standards.
Maintain open communication with the District Manager and provide accurate reporting.
Ensure the store and facility meet all corporate and safety standards.

Additional Responsibilities

Execute marketing, merchandising, and promotional initiatives according to brand standards.
Manage budgets, supplies, and inventory to meet financial goals.
Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
Lead by example — coaching your team toward sales and service excellence.
Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
Ensure compliance with company policies and maintain accurate associate files and records.

Qualifications

• 5+ years of retail experience. Supervising experience preferred.
  Knowledge of the optical industry is preferred.
  Bachelor’s degree or equivalent experience preferred.
  Proven ability to lead, coach, and build strong associate relationships.
  Strong communication, organization, and problem-solving skills
  Passion for providing exceptional customer service and driving sales
  Solid understanding of store operations and business performance.
  Optical license required in applicable states.

Additional Information

• We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
  Our Benefits Include Health & Dental Insurance
  401k retirement savings with company match and stock purchase plan
  Flex Spending Account
  Generous Paid Time Off & Company Holidays
  Parental leave
  Employee eyewear discount
  Short- and Long-Term Disability
  Life Insurance
  College scholarship program

Focus On Professional Growth And Long-term Career Fulfillment

• Training programs: Develop your skills and knowledge with our comprehensive training offerings.
  Educational Courses: Gain access to courses that support both your personal and professional development.
  Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term.

How to Apply

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.