Licensed Optician (Full time or Part time)- Stamford, CT - LensCrafters -* SIGN ON BONUS
Major Duties & Responsibilities
Welcome all customers, set expectations with customers
Custom fit glasses & precisely place prescription in lenses
Acts as a leader in optical acumen
Takes & records measurements, accurately adjusts/fits eyewear with attention to detail, ensures finished eyewear meets standards & customer needs
Affords assistance with complex product needs & prescriptions
Accurately & thoroughly uses technology despite time pressure & customer volume, exceptional product knowledge, uses appropriate tools
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
Ability to multi-task, prioritize & manage time with competing priorities
Strives to achieve exceptional results on Brand KPIs & competencies
Takes pride in store appearance, helps to keep store clean, attractive & organized
Informs management of safety opportunities; demonstrates safe work practices
Resourceful, self-motivated with a desire for continual learning, improvement & results
Adheres to company policies & procedure, including discounts, promotions & inventory management
Basic Qualifications
High School graduate or equivalent
State Licensure
Optical dispensing experience
Strong customer service skills: communicator, listener & team builder
Knowledge of current store merchandise
Strong basic math skills
Awareness of current fashion trends
Selling skills – ability to use & carry an iPAD/tablet
Familiarity with POS, computers & calculators
Embrace new technology & change
PREFERRED QUALIFICATIONS
Previous customer service & retail experience