Licensed Optician-Brea, CA-LensCrafters

Major Duties & Responsibilities

Welcome all customers, set expectations with customers
Custom fit glasses & precisely place prescription in lenses
Acts as a leader in optical acumen
Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
Assists team with complex product needs & prescriptions
Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
Ability to multi-task, prioritize & manage time with competing priorities
Strive to achieve exceptional results on Brand KPIs & competencies
Take pride in store appearance, help to keep store clean, attractive & organized
Inform management of safety opportunities; demonstrates safe work practices
Resourceful, self-motivated with a desire for continual learning, improvement & results
Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

• Previous customer service & retail experience

Total Rewards

LensCrafters offers a comprehensive Total Rewards package, including competitive pay ranging from $25.02 to $39.02 per hour, benefits such as health care, retirement savings, paid time off/vacation, and various employee discounts. Additional incentives may include a bonus and/or commission plan.

Pay Range

Pay Range: 25.02 - 39.02

About the Role

Join LensCrafters, a place for visionaries where we pair state-of-the-art technology with a personal approach to eye care. Our mission is to help people see the joy in life by providing top-quality care and exceptional customer experiences.

EssilorLuxottica

EssilorLuxottica is a global leader in the eyewear and eyecare industry, with over 200,000 dedicated employees worldwide. We are committed to innovation and excellence in optical care, and we welcome individuals who share our passion for making a difference in people’s lives through vision.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.