LensCrafters - Licensed Optician

About the role

LensCrafters is a place for visionaries. We're passionate about providing top-notch vision care and eyewear. Our mission is to make sure every customer feels seen and valued.

Responsibilities

• Welcome and set expectations with all customers • Customize glasses and precisely place prescriptions in lenses • Lead in optical expertise • Take and record measurements, accurately adjust and fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs • Assist the team with complex product needs and prescriptions • Accurately and thoroughly use technology despite time pressure and customer volume, maintain strong product knowledge, use appropriate tools • Proactively explore root causes of issues, think ahead, ensure customers are satisfied and expectations are exceeded, problem-solving focused • Ability to multitask, prioritize and manage time with competing priorities • Strive to achieve exceptional results on Brand Key Performance Indicators (KPIs) and competencies • Take pride in store appearance, help keep the store clean, attractive, and organized • Inform management of safety opportunities; demonstrate safe work practices • Resourceful, self-motivated with a desire for continuous learning, improvement, and results • Adhere to company policies and procedures, including discounts, promotions, and inventory management

Qualifications

• High School graduate or equivalent • State Licensure • Optical dispensing experience • Strong customer service skills: communicator, listener, and team builder • Knowledge of current store merchandise • Strong basic math skills • Awareness of current fashion trends • Selling skills – ability to use and carry an iPAD/tablet • Familiarity with POS, computers, and calculators • Embrace new technology and change

Pay and Benefits

Pay Range: $23.97 - $37.39 per hour This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including location, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Contact Information

If you have questions about this job posting or need assistance with an active job listing, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.