Licensed Optician

About the role

The Licensed Optician at Pearle Vision is responsible for attracting and retaining customers by delivering an exceptional customer experience, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

Responsibilities

• Drives profitable store sales by fostering a retail selling culture by practicing NECE and using effective retail sales skills.
• Develops professional business relationships with other Associates and Doctors.
• Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following:
• Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements;
• Asking lifestyle questions to determine customer’s vision needs;
• Recommending specific lenses, lens coatings and frames to suit customer needs;
• Aiding in training of new associates to help them understand frame and lens selection.
• Aids in ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
• Maximizes Managed Vision Care relationships and sales opportunities.
• Aids in the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.

Qualifications

• High School Diploma or equivalent
• State licensure or certification by a nationally-recognized opticianary association as an optician
• Experience and results with a retail or customer service establishment
• Ability to sell through use of sales skills and accountability for sales results
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
• Success in store merchandising and attention to detail
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up

Preferred Qualifications

• Bachelor degree or equivalent experience in retail operations
• 3+ years of experience

Basic (required) Qualifications:

• High School Diploma or equivalent
• State licensure or certification by a nationally-recognized opticianary association as an optician
• Experience and results with a retail or customer service establishment
• Ability to sell through use of sales skills and accountability for sales results
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
• Success in store merchandising and attention to detail
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up

Total Rewards:

• Benefits/Incentive Information