Licensed Optician
About the role
Nielsen Eye Center is a leading ophthalmology and eye care practice specializing in LASIK, cataract surgery, and comprehensive vision care. With four state-of-the-art offices in Quincy, Norwell, Norwood, and Weymouth, we are dedicated to providing patients with the most advanced technology and the highest level of personalized care. We are seeking a Licensed Optician who is passionate about patient service, enjoys eyewear styling and sales, and thrives in a collaborative medical office environment.
Job Type
Full-Time or Part-Time
About Nielsen Eye Center
Nielsen Eye Center is a leading ophthalmology and eye care practice specializing in LASIK, cataract surgery, and comprehensive vision care. With four state-of-the-art offices in Quincy, Norwell, Norwood, and Weymouth, we are dedicated to providing patients with the most advanced technology and the highest level of personalized care. We are seeking a Licensed Optician who is passionate about patient service, enjoys eyewear styling and sales, and thrives in a collaborative medical office environment.
Position Summary
The Licensed Optician plays a key role in our optical department by assisting patients with frame selection, lens education, and optical measurements, while maintaining compliance with professional and regulatory standards. The ideal candidate will have strong customer service skills, a caring and personable approach, and the ability to manage multiple priorities in a fast-paced setting.
Key Responsibilities
- Interpret prescriptions and advise patients on suitable frames, lenses, and coatings based on visual needs and lifestyle.
- Accurately measure patients and ensure proper frame fit and optical alignment.
- Educate patients on eyewear care, lens options, and contact lens use.
- Prepare and verify orders for eyeglasses and contact lenses for accuracy and quality.
- Manage inventory, frame board organization, and product displays.
- Verify vision insurance eligibility and benefits for eyewear and contact lenses.
- Collaborate with ophthalmologists, optometrists, and optical staff to ensure a smooth patient experience.
- Maintain knowledge of current eyewear trends and optical technology.
Qualifications
- High school diploma or equivalent.
- Active Massachusetts State Licensure as an Optician.
- 2+ years of optical dispensing and/or medical billing experience.
- Proficiency with Electronic Medical Records (EMR) systems.
- Strong sales, customer service, and communication skills.
- Detail-oriented with strong problem-solving abilities.
- Ability to multitask and adapt in a fast-paced environment.
- Reliable transportation for travel between office locations.
Preferred
- Previous retail or optical sales experience.
- Bilingual skills in Mandarin, Cantonese, Vietnamese, Spanish, or Portuguese are a plus.
Schedule
Monday & Friday: 7:00 AM – 3:30 PM
Tuesday–Thursday: 8:30 AM – 5:00 PM
Saturday (Rotation – Quincy): 8:00 AM – 12:00 PM
Benefits
- Health, Dental, and Vision Insurance
- 401(k) Retirement Plan with Profit Sharing
- Paid Time Off
- Employee Discounts on Eyewear and Services
- Professional Development and Continuing Education Support
Why Join Nielsen Eye Center?
- Work with advanced ophthalmic and optical technology.
- Enjoy a collaborative, patient-centered work culture.
- Competitive pay and flexible scheduling options.
- Opportunities for growth and advancement within the organization.
Equal Opportunity Employer
Nielsen Eye Center is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and patients.