Licensed Optican-Redondo Beach, CA-LensCrafters

Major Duties & Responsibilities

Welcome all customers, set expectations with customers
Custom fit glasses & precisely place prescription in lenses
Acts as a leader in optical acumen
Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
Assists team with complex product needs & prescriptions
Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
Ability to multi-task, prioritize & manage time with competing priorities
Strive to achieve exceptional results on Brand KPIs & competencies
Take pride in store appearance, help to keep store clean, attractive & organized
Inform management of safety opportunities; demonstrates safe work practices
Resourceful, self-motivated with a desire for continual learning, improvement & results
Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

PREFERRED QUALIFICATIONS

• Previous customer service & retail experience

Total Rewards

LensCrafters offers a competitive pay range of $25.02 - $39.02 per hour, along with benefits such as health care, retirement savings, paid time off/vacation, and various employee discounts. Additional incentives may include a bonus and/or commission plan.

About the Role

LensCrafters is a place for visionaries. We believe in pairing state-of-the-art technology with a personalized approach to eye care. Our mission is to enhance the joy of life through quality care and to drive innovation in the eyewear and eyecare industry.

Benefits & Incentives

We offer a comprehensive benefits package including health care, retirement savings, paid time off/vacation, and various employee discounts. Additionally, you may be eligible for a competitive bonus and/or commission plan.

EssilorLuxottica

EssilorLuxottica is a global leader in the design, manufacture, and distribution of world-class vision care products. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to succeed.

Contact Us

If you have any questions about this job posting or would like to provide feedback, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.