Licensed Nail Technician (PT Seasonal) - Commission Based + Gratuity - Salishan Coastal Lodge

About the role

The Licensed Nail Tech is responsible for providing a variety of nail care services, including manicures, pedicures, nail enhancements, and nail art while maintaining the highest standards of cleanliness, sanitation, and professionalism.

The Job

• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Observe guest reactions and confer frequently with team members to ensure guest satisfaction.
• Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
• Follow Hotel policies with lost and found items.
• Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
• Continuously promote sanitation, safety, and security efforts.
• Encourage Social Media/5-star compliments or reviews on OTA’s.
• Greet and treat clients with compassion and kindness.
• Perform a range of nail care services, including manicures, pedicures, gel polish applications, nail enhancements, and nail art.
• Consult with clients to determine their nail care needs, preferences, and concerns.
• Provide personalized recommendations and advice on nail care routines and products to maintain and enhance the health and appearance of clients' nails.
• Maintain a clean and sanitary work area and adhere to all sanitation and hygiene protocols.
• Keep up-to-date on the latest nail care trends, techniques, and products to provide clients with the best possible service.
• Build and maintain strong client relationships through excellent customer service and attentive care.
• Promote and sell retail products to clients to enhance their at-home nail care routines.
• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
• Maintain knowledge of correct maintenance and use of equipment.
• Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
• Other duties as assigned.

Job Requirements

• Must be a United States citizen or possess a valid work permit.
• Must be able to read, write, and speak English. Fluency in other languages is beneficial.
• Must be able to accurately follow instructions, both verbally and written.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Must be able to work in a fast-paced environment with urgency and empathy.
• Outstanding coordination and multi-tasking abilities.
• Professional in appearance and demeanor.
• Must have the ability to deal effectively and interact well with guests, vendors, and team members.
• Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.

Supervision

Reports to the Spa Manager.

Education and Experience

• High School Diploma or equivalent.
• State Cosmetology/Nail Technician license required.
• Prior experience in a Spa/Salon environment preferred.
• First Aid, CPR, AED Certification preferred.
• Advanced knowledge of all aspects of cosmetology/Nails and best practices.

Pay

40% commission per service plus auto gratuity added.