Licensed Mortgage Loan Officer

Job Profile

Recommends loan solutions in accordance with lending guidelines and clients' requirements.
Manages a portfolio of customer relationships.
Sets up prospective opportunities to retain and/or develop new clients.
Responsible for sales calls.
Develops and prepares loan solutions and refers products and services.
Reviews documentation to ensure compliance.
Manages customer pipeline for efficiency.
Collaborates with internal and external stakeholders to complete mortgage transactions.
Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Competencies And Experience

• Customer Experience Management – Implements strategies and techniques used to ensure customers have a positive experience with the organization and its products and services at every touch point.
• Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Financial Analysis – Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material.
• Loan Origination – Knowledge of the skills, methods and technologies used to process new loan applications; ability to perform loan origination activities while adhering to established policies and procedures.
• Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
• Mortgage Products – Knowledge of and ability to utilize residential mortgage products available in the branch and apply them to specific situations.
• Sales Tasks and Activities – Knowledge of and the ability to sell an organization's products and services.
• Scheduling Work and Activities – Knowledge of the schedule creation process; ability to develop and maintain a workable schedule to accomplish the overall goals of day-to-day operations.