Licensed Medicare Sales & Retention Agent (CCA082426)

About the role

Job Summary
In this role, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to cross-sell products in all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits.
During peak times, agents also enroll clients in Medicare insurance products and the sale of Medicare plans.

Responsibilities

• Engage in cross-selling and retention activities for all three divisions of SelectQuote (Senior, Life, Auto & Home)
• Make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits
• Enroll clients in Medicare insurance products and the sale of Medicare plans during peak times
• Build strong client relationships and advocate for consumers
• Adjust to business needs and changes as required
• Assist with enrolling clients in Medicare plans, assisting the Healthcare Select team with Population Health initiatives, and other potential responsibilities as needed

Requirements

• Must already have an active Life & Health or Accident & Health Insurance Producer License
• Prolonged periods of sitting at a desk and working on a computer
• A private workspace, free of distractions, with no other household traffic due to HIPAA regulations
• Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps

Skills/Abilities

• Strong work ethic and ability to build client relationships
• Solutions-focused mindset
• Propensity to advocate for consumers and be a sales team liaison
• Ability to adjust to business needs and changes
• Flexibility with business needs - Commit to high-volume hours during peak season
• Efficiency with technology skills - Proficient in a proprietary CRM system, Google Suite, soft phones, and multiple screens

Benefits

• Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match, discretionary profit sharing, paid time off, floating holidays, tuition reimbursement, and other paid leaves vary based on work location

Pay

High earning potential – We offer a base pay plus commissions with a 1st year average annual income of $50k with additional earning potential during our busy season. After the 1st year, the average total income is $65k with top agents making close to $100k annually with unlimited commission potential.

Schedule

Due to the nature of the role, prolonged periods of sitting at a desk and working on a computer, and the requirement for a private workspace, hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps, agents may need to commit to high-volume hours during peak season.

Qualifications

• Recent insurance, call center, or sales experience preferred
• High school diploma or GED required

Company Overview

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. SelectQuote Core Values Service: We create positive customer experiences. Entrepreneurship: We create, innovate, & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help, support, & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Additional Information