Licensed Loan Officer, Direct Lending Sales (REFI Team)
Job Functions
- Inbound and Outbound leads provided by the company from our existing portfolio of clients
- Process completed mortgage application for qualified clients
- Communicate and set proper expectations with the client from the start of the transaction
- Qualify clients for new mortgage loans using automated underwriting systems (DU/LP)
- Deliver mortgage options to customer in one call to move forward with Onity Mortgage as their preferred lender
- Collect pertinent information/documents from client to begin processing
- Sends all required paperwork to client and provides excellent customer service
- Adhere to all regulatory mortgage compliance guidelines
- Partner with internal operations to consistently produce clean files and successfully complete transactions
- Input transactions into PHH Mortgage’s lead management system
- Communicate effectively with all parties to the transaction. Offer excellent customer service to all borrowers
Qualifications
- High School Diploma, GED or military experience equivalent
- Must Live within 75 miles of one of our Onity Locations. Dallas, West Palm Beach, Mount Laurel, Arizona
- Preferred 2 years of Loan Officer experience within a call center, phone sales, or consultative sales.
- Ability to obtain industry required licensing and continued education (company sponsored) in multiple states.
- Ability to maintain annually all federal and state licensing requirements(This includes background and credit checks annually)
- Customer service driven; responsive to client issues and concerns
- Ability to effectively communicate with others in a professional manner
- Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook
- Must be able to work a shift anywhere between 8:00 am-10:00pm (one night per week)
About the Role
The Loan Officer will be responsible for inbound and outbound calls to existing Portfolio customers to sell a range of mortgage products in order to meet individual sales goals, company retention goals, and most importantly meet the needs of the Homeowner.
At Onity Mortgage, Our Loan Officers engage in a fast paced, fun environment with a great company culture and a large portfolio to back it!
Benefits
Our Licensed Loan Officers Base salary paid bi-weekly (plus overtime opportunity).
Commissions paid monthly.
Quarterly incentive for high volume producers.
Full suite of benefits (health, life, dental, vision, 401k, PTO).
Best in class training program that will prepare you for success.
Call center environment with warm inbound and outbound leads!
Joining Bonus paid within the first 30 days of employment!
Skills
High School Diploma, GED or military experience equivalent.
Must Live within 75 miles of one of our Onity Locations. Dallas, West Palm Beach, Mount Laurel, Arizona
Preferred 2 years of Loan Officer experience within a call center, phone sales, or consultative sales.
Ability to obtain industry required licensing and continued education (company sponsored) in multiple states.
Ability to maintain annually all federal and state licensing requirements(This includes background and credit checks annually)
Customer service driven; responsive to client issues and concerns
Ability to effectively communicate with others in a professional manner
Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook
Must be able to work a shift anywhere between 8:00 am-10:00pm (one night per week)
Pay
Our Licensed Loan Officers Base salary paid bi-weekly (plus overtime opportunity).
Commissions paid monthly.
Schedule
Call center environment with warm inbound and outbound leads!
Joining Bonus paid within the first 30 days of employment!