Licensed Insurance Sales Agent (CCA082426)
About the role
Job Summary
In this role, agents have an engaging hybrid role that combines cross-selling and retention. As the only client-facing team to cross-sell products in all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits. During peak times, agents also enroll clients in Medicare insurance products and the sale of Medicare plans.
Responsibilities
- Engage in outbound calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through utilization of plan benefits.
- Enroll clients in Medicare insurance products and the sale of Medicare plans during peak times.
- Build and maintain strong client relationships.
- Advocate for consumers and serve as a liaison within the sales team.
- Adjust to business needs and changes, including assisting with enrolling clients in Medicare plans, assisting the Healthcare Select team with Population Health initiatives, and other potential responsibilities as needed.
- Utilize a proprietary CRM system efficiently, manipulating multiple systems and finding critical information while maintaining a conversation with the client.
- Work with technology tools such as Google Suite, soft phones, and multiple screens to enhance productivity.
Requirements
- Must already have an active Life & Health or Accident & Health Insurance Producer License.
- Prolonged periods of sitting at a desk and working on a computer.
- A private workspace, free of distractions, with no other household traffic due to HIPAA regulations.
- A hardwired high-speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps.
Qualifications
- Recent insurance, call center, or sales experience preferred.
- A high school diploma or GED required.
Skills
- Strong work ethic and ability to build client relationships.
- Solutions-focused mindset.
- Propensity to advocate for consumers and be a sales team liaison.
- Flexibility with business needs and changes.
- Efficiency with technology tools such as Google Suite, soft phones, and multiple screens.
Benefits
- Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D).
- 401(k) + company match.
- Discretionary profit sharing.
- Paid time off, floating holidays, tuition reimbursement, and other paid leaves vary based on work location.
Pay
High earning potential – We offer a base pay plus commissions with a 1st year average annual income of $50k with additional earning potential during our busy season. After the 1st year, the average total income is $65k with top agents making close to $100k annually with unlimited commission potential.
Schedule
Due to the nature of the role, prolonged periods of sitting at a desk and working on a computer are required. Additionally, agents may be required to work high-volume hours during peak seasons, which can account for nearly ⅓ of their income during a 7-week period.